Administrator - Service Operations

4 weeks ago

City Of Swan, Australia WesTrac Cat Full time

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Location: Guildford, WA, AU

Reporting to the New Machines Mining Manager, The Administrator Service Operations is responsible for providing a high level of administrative support to the designated area/store/team/branch.

Roster: Mon – Fri 8.5 hours per day (including unpaid meal breaks)

Location: South Guildford, WA

What you'll do:

  • Provide high-level administrative support to designated teams, branches, or stores.
  • Coordinate and monitor Quality Assurance audits to ensure compliance with WesTrac policies and procedures.
  • Manage site mobilisation requirements, including induction arrangements and daily timesheet accuracy.
  • Encode and price external items onto work orders, ensuring correct documentation and processing.
  • Handle purchase requisitions and oversee the end-to-end purchasing process.
  • Maintain accurate time capture reporting and archive management systems.
  • Facilitate training requirements and support safety and contamination control audits.
  • Build and maintain strong relationships with internal stakeholders and external customers

Skills and Experience:
  • Proven experience in administrative support within a fast-paced operational or service environment
  • Strong understanding of compliance, auditing processes, and quality assurance standards
  • Proficiency in data entry, time capture systems, and managing purchase requisitions
  • Excellent attention to detail with the ability to manage multiple tasks and meet deadlines
  • Solid communication and interpersonal skills for engaging with internal teams and external stakeholders
  • Familiarity with safety protocols, induction processes, and site mobilisation procedures
  • Competence in using business systems and software (e.g., ERP platforms, Microsoft Office Suite)
  • A proactive, problem-solving mindset with the ability to work independently and collaboratively

Our Benefits inclusive of but not limited to:
  • Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
  • Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
  • Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
  • Employee Referral Program– Opportunity to receive a referral bonus up to $5000 for applicable roles.
  • Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number : 4227Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Manufacturing
  • IndustriesMachinery Manufacturing

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