Administration Assistant

3 weeks ago

City Of Swan, Australia People Who Care Inc. Full time

People Who Care is a not-for-profit organisation with over 45 years of service. We partner to provide support to older people, those with a disability, or individuals facing social crises. At People Who Care, we're passionate about helping people live independently and with dignity.

About the Role

We are currently seeking a reliable and detail-oriented Administration Assistant to support our Home Care team. In this vital role, you'll be the backbone of our client service operations—providing high-quality administrative support, managing records, and helping ensure services run smoothly and meet compliance standards.

Full-time role - 8:00 am to 4:06 pm - $34.09 per hour + superannuation

Key Responsibilities

  • Provide administrative and clerical support to Care Coordinators
  • Liaise with clients, families, staff, and external providers
  • Process and track client service orders and purchases
  • Maintain accurate client records and data entry
  • Respond to phone, email, and in-person enquiries professionally
  • Assist with general office duties
  • Support compliance with aged care quality standards

What You'll Bring

  • Experience in an admin or customer service role
  • Strong time management and organisational skills
  • High attention to detail and accuracy in data entry
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Ability to prioritise and multitask in a fast-paced environment
  • A team player mindset with a can-do attitude
  • Certificate III/IV in Business Administration or Community Services
  • Experience in aged care, NDIS, or not-for-profit sectors
  • Knowledge of Home Care Packages (HCP) or CHSP

Requirements

  • National Police Clearance

Why Join Us?

  • Be part of a values-driven organisation with a strong community impact
  • Supportive team culture and meaningful work
  • Ongoing training and development opportunities
  • Salary packaging benefits for increased take-home pay

How to apply:

Please include a resume and a brief cover letter outlining your suitability for the role. Apply directly by clicking on the Apply button and following the prompts.

Recruitment will likely commence as suitable candidates apply.

People Who Care is an equal opportunity employer and is committed to achieving a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islander peoples, individuals from culturally diverse backgrounds, and people with disabilities.

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