Sea Freight Customer Service Officer

2 days ago


Brisbane, Queensland, Australia Buscojobs Full time

Transport and Rail

Brisbane Airport, Brisbane, Australia

Freight Forwarding Officer (Sea)

  • 40.56 per hour casual rate
  • Monday to Friday – 8.30am-5.00pm
  • 1 hour unpaid lunch break
  • Must have own vehicle and drivers license

We are seeking an experienced Sea Freight Customer Service Operator who can efficiently manage customer import orders, fulfil customer requirements, process importations through internal systems, in conjunction with the Customs Broker, in line with Company processes and in accordance with the Company standards.

This is a great opportunity for an administrative professional who is looking for long term employment opportunities, can roll with the punches and his highly organised when managing multiple tasks.

The successful candidate will be able to demonstrate the following key standards :

Ensure the day-to-day operational tasks within the Customer Service Team are undertaken and completed in line with the business and customer requirementsComplete end to end customer service functions, including liaison with relevant offices, both locally, Interstate and overseas.Deliver the specific goals in relation to customer understanding, value creation, operational excellence, and financial improvement.Job registrations and obtaining / preparing necessary documents for Customs clearance, through to delivery of goods to CustomersCollect relevant charges, invoicing, and job costingsMonitor cargo availabilityProvide best service to Customs brokersCommunicate all delays and issues to customersBe proficient with all customers' requirements within the Customer Service Team and be in a position to support operations when team members are absent.Approving and processing creditor invoicesFollow client SOP'sOther duties as directed by Customer Service Supervisor and Operations Manager.Meet all Quality, Environmental and OH&S criteria and ensure adherence to all requirements and procedures as stipulated in the client manualCo-ordinating deliveries of airfreight, LCL and FCL shipments to customers.

Qualifications and Skills :

Minimum of 2 years industry experience.Preferred knowledge of EDI / CargowiseKnowledge of freight forwarding, and accountancy practices a distinct advantage.Customer services and commercial exposure such as quoting and rate negotiationLean ProcessesHigh level of verbal and written communication skillsExcellent presentationCustomer Service skillsProficiency to a moderate level in Microsoft Word & Excel programs.

If you feel that you meet the above mentioned criteria, please apply now or email Hannah Limond at

Only shortlisted applicants will be contacted.

LP Consulting Services | https : / / / labourpower-consulting-services

Job Information

Job Reference : _

Salary : AU$40 - AU$41 per hour

Salary From : AU$40

Salary To : AU$41

Salary Type : hour

Consultant Name : Hannah Limond

Job Industries : Transport and Rail

Job Locations : Brisbane Airport, Brisbane, Australia

Job Types : Temporary

Job Skills : Administration, Personal Assistant, Clerical, Customer Service, Call Centre, Sea import, Sea export

#J-18808-Ljbffr

  • Brisbane, Queensland, Australia beBeeCustomerService Full time

    Our company is seeking an experienced Sea Freight Customer Service professional to manage customer import orders, fulfill customer requirements, and process importations through internal systems in conjunction with the Customs Broker. This role requires a high level of organizational skills, proficiency in Microsoft Word & Excel programs, and excellent...


  • Brisbane, Queensland, Australia beBeeCustomer Full time $40 - $41

    Job TitleWe are seeking a highly skilled and experienced Freight Customer Service Representative to join our team. As a key member of the customer service team, you will be responsible for managing day-to-day operational tasks, providing exceptional customer service, and ensuring seamless logistics operations.Key Responsibilities:Manage daily interactions...


  • Brisbane, Queensland, Australia Buscojobs Full time

    Only for registered membersCity of BrisbaneAUD 70, ,000Join to apply for the Freight Forwarding - Customer Service - Account Management role at cPersonnel1 day ago Be among the first 25 applicantsJoin to apply for the Freight Forwarding - Customer Service - Account Management role at cPersonnelAre you an experienced freight forwarding professional with a...


  • Brisbane, Queensland, Australia Youfoodz Full time

    Join to apply for theFreight Coordinatorrole atYoufoodz5 days ago Be among the first 25 applicantsJoin to apply for theFreight Coordinatorrole atYoufoodzGet AI-powered advice on this job and more exclusive features.Job DescriptionThe Freight Coordinator is responsible for organising the transportation of finished goods from Youfoodz to consumers and...


  • Brisbane, Queensland, Australia beBeeConservation Full time $55,000 - $87,000

    Protecting the cultural and ecological values of Moreton Bay Marine Park is a vital role for our team. We're seeking a dedicated Ranger with a strong connection to Quandamooka sea country.Key ResponsibilitiesEnsure the preservation of Quandamooka sea country's cultural and ecological values within Moreton Bay Marine Park.


  • Brisbane, Queensland, Australia beBeePricing Full time $85,000 - $95,000

    Pricing Specialist RoleOur organization is a leading global specialist in project freight forwarding, offering opportunities for long-term career growth and flexible work arrangements.Key Responsibilities:Create, assemble, and deliver key commercial tender responses/proposals within the Local and Regional Tender Management team.Support commercial aspects of...


  • Brisbane, Queensland, Australia beBeeLogistics Full time $30,000 - $35,000

    Logistics Service Manager JobWe are seeking a skilled Logistics Service Manager to lead and support a high-performing team. This pivotal leadership role oversees daily logistics operations, drives process improvements, and ensures optimal service delivery across all transport activities.About the RoleLead, mentor, and develop a team responsible for transport...


  • Brisbane, Queensland, Australia Ozwide Freight Full time

    Regional Operations/Business Development Manager - Transport & LogisticsAdd expected salary to your profile for insightsDrive Growth in One of Australia's Most Vital Supply RegionsOzwide Freight is a trusted, family-owned transport and logistics business, delivering reliable freight, warehousing, and distribution services to North Queensland and Perth.With...

  • Freight Coordinator

    1 week ago


    Brisbane, Queensland, Australia HelloFresh Full time $60,000 - $80,000 per year

    Job DescriptionThe Freight Coordinator is responsible for organising the transportation of finished goods from Youfoodz to consumers and businesses around the country, as well as the management of inventory equipment within our Brisbane site and through our supply chain. Acting as the first point of contact for Youfoodz freight partners, you will assist in...

  • Freight Coordinator

    2 days ago


    Brisbane, Queensland, Australia Buscojobs Full time

    Job DescriptionThe Freight Coordinator is responsible for organising the transportation of finished goods from Youfoodz to consumers and businesses around the country, as well as the management of inventory equipment within our Brisbane site and through our supply chain.Acting as the first point of contact for Youfoodz freight partners, you will assist in...