Manager, Onboarding Experience and Learning

5 days ago

Melbourne, Victoria, Australia Suncorp Group Full time
Overview

As Manager, Onboarding Experience and Learning, you'll design and deliver impactful learning experiences that align with strategic priorities and industry trends. You'll lead the development of scalable frameworks and job-ready programs that support career pathways and foster a culture of continuous learning.


What You'll Do
  • Lead the design and implementation of onboarding and core learning solutions aligned with strategic priorities
  • Develop scalable frameworks that support job-ready capability across career pathways
  • Collaborate with stakeholders to ensure seamless transitions from onboarding to ongoing development
  • Ensure governance and compliance with training standards and regulatory requirements
  • Evaluate learning effectiveness using performance and engagement metrics to drive continuous improvement
  • Partner across teams to align learning with broader workforce strategy and transformation initiatives

What You'll Bring
  • Experience in Learning & Development, with a strong understanding of adult learning principles
  • Advanced capability in learning experience design and instructional methodologies
  • Strong stakeholder engagement and consultative skills, with the ability to influence and collaborate
  • Business acumen and understanding of customer service and insurance industry dynamics
  • Familiarity with LMS platforms and eLearning tools such as Lectora or Captivate (desired)
  • Qualifications in Training & Assessment or Adult Learning (desired)

What You'll Enjoy
  • Access our Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience.
  • Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 4 days paid flexible leave annually
  • Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus
  • Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
  • Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
  • Paid volunteer leave, donation matching, and unlimited emergency response leave
  • Performance-based bonuses and Suncorp shares for eligible employees
  • Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits:


Location: Brisbane, Melbourne or Newcastle


Employment type: Full-time


At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.


If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.

#J-18808-Ljbffr

  • Manager, Onboarding Experience and Learning

    5 days ago

    Melbourne, Victoria, Australia Suncorp Group Full time

    OverviewAs Manager, Onboarding Experience and Learning, you'll design and deliver impactful learning experiences that align with strategic priorities and industry trends. You'll lead the development of scalable frameworks and job-ready programs that support career pathways and foster a culture of continuous learning.What You'll DoLead the design and...

  • Onboarding Experience Lead

    2 days ago

    Melbourne, Victoria, Australia beBeeOnboarding Full time $110,000 - $130,000

    Customer Onboarding Team ManagerThis is a pivotal role in ensuring new customers experience a seamless and positive transition into learning and adopting products and services.The Customer Onboarding Team Manager will lead onboarding processes, working closely with sales and the onboarding specialists to ensure clients have an impeccable experience through...

  • Client Onboarding Manager

    2 days ago

    Melbourne, Victoria, Australia beBeeCompliance Full time $90,000 - $110,000

    Job Title: Client Onboarding ManagerThe role of the Client Onboarding Manager is to oversee and manage the firm's processes for assessing, accepting and onboarding new clients and matters. This includes ensuring compliance with Anti-Money Laundering and Counter Terrorist Financing laws in Australia and Papua New Guinea.Key areas of responsibility...

  • Onboarding & Implementation Manager

    6 days ago

    Melbourne, Victoria, Australia InvestorHub Full time $90,000 - $110,000 per year

    Onboarding & Implementation ManagerApplication Deadline: 30 September 2025Department: Client Success ManagementEmployment Type: Permanent - Full TimeLocation: Melbourne (HQ)Compensation: $110,000 / yearDescription Our client-obsessed Client Success team is fundamental in delivering a memorable product experience for our clients, providing them with the...

  • Client Onboarding Experience Specialist

    5 hours ago

    Melbourne, Victoria, Australia beBeeOnboarding Full time $80,000 - $120,000

    Transformative OpportunityThe story of our company started in 2010, with a vision to create a better way to trade.We thrive on progress, for our clients and ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. We have a team across the globe, currently 550+ strong, spanning 11 locations and 9 time zones.The...

  • Expert Learning Experience Manager

    4 days ago

    Melbourne, Victoria, Australia beBeeLearning Full time $60,000 - $80,000

    Learning Experience Manager OpportunityAt our organization, we are revolutionizing the way we deliver energy for our customers, community and the planet. Our People & Culture team plays a vital role in this journey, ensuring our employees have the tools, support and learning experiences they need to thrive.About the RoleWe have an exciting 9-month...

  • Onboarding Expert

    2 days ago

    Melbourne, Victoria, Australia beBeeProduct Full time $120,000 - $180,000

    Product Manager - Onboarding OpportunityAt our organization, we thrive on progress and innovation. Our technology team fosters a culture of inclusivity, collaboration, and individual growth.We're going through an exciting phase of expansion, investing in cutting-edge technologies that drive market-leading solutions for our clients. As a Product Manager –...

  • Lead Learning Experience Designer

    2 minutes ago

    Melbourne, Victoria, Australia beBeeLearning Full time $120,000 - $160,000

    Job OverviewWe are seeking a seasoned Learning Experience Manager to lead the design and delivery of impactful learning experiences that drive strategic priorities and industry trends.Key ResponsibilitiesDevelop comprehensive onboarding and core learning solutions aligned with business objectivesCreate scalable frameworks to support job-ready capability...

  • Onboarding Specialist

    4 days ago

    Melbourne, Victoria, Australia Xplor Technologies Full time

    OverviewOnboarding Specialist (Software) Fixed Term — Join to apply for the Onboarding Specialist (Software) Fixed Term role at Xplor Technologies.About the opportunityJoin our Xplor Education Vertical on a 12 month Fixed-term contract as an Onboarding Specialist in Melbourne to make a real impact every day. We know that every conversation we have, every...

  • Onboarding Business Analyst

    2 hours ago

    Melbourne, Victoria, Australia Pepperstone Full time

    Introduction The Pepperstone story started in 2010.We know what it's like to trade the world's markets.Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade.We thrive on...