Business Development Manager

1 week ago


Gold Coast, Queensland, Australia Ardent Leisure Group Limited Full time
Overview

We are seeking a proactive and results-driven Business Development Manager (BDM) to drive growth within the Meetings, Incentives, Conferences, and Events (MICE) sector. This role is pivotal in expanding our client base, nurturing key accounts, and positioning our business as a trusted leader in the corporate and leisure events space. As a relationship-driven professional with strong commercial acumen, you'll play a key role in securing new opportunities, managing strategic partnerships, and ensuring clients experience seamless event delivery.

Responsibilities
  • Sales & Revenue Growth
    • Proactively identify, pursue, and secure new business opportunities in the MICE sector, with a focus on the local market
    • Develop and implement sales strategies to meet and exceed revenue targets
    • Prepare and deliver compelling proposals, presentations, and bids using our booking system IVVY
    • Lead negotiations, manage contracts, and close deals with corporate clients and agencies
  • Client Relationship Management
    • Build and sustain long-term relationships with corporate clients, DMCs, travel agents, and key local partners
    • Serve as the primary client contact, ensuring excellent service delivery from enquiry through to event execution
    • Conduct post-event follow-ups, collect feedback, and foster repeat business opportunities
  • Market Development & Strategy
    • Monitor industry trends, competitors, and emerging opportunities to inform strategy
    • Maintain a strong pipeline of prospective clients through networking, trade shows, and digital channels
    • Partner with marketing to design targeted campaigns and promotional collateral
    • Contribute to annual sales and marketing strategies to strengthen market share in the MICE sector
  • Collaboration & Reporting
    • Work closely with operations, event planning, and catering teams to ensure flawless execution of client requirements
    • Deliver accurate forecasts, pipeline updates, and sales reports to management
    • Represent the company at industry events, trade shows, and client functions, promoting the brand effectively
Who we're looking for
  • Proven track record in business development or sales within hospitality, tourism, or MICE
  • Strong negotiation, presentation, and relationship management skills
  • Excellent communication and interpersonal abilities, with confidence in networking
  • High level of initiative, motivation, and resilience
  • Strategic thinker with strong commercial awareness
  • Ability to collaborate cross-functionally while managing multiple projects
Qualifications & Experience
  • Minimum 3–5 years' experience in sales or business development within MICE, hospitality, or travel
  • Proficiency in CRM systems and Microsoft Office Suite
  • Existing industry contacts across corporate, incentive, and conference markets are highly desirable
Why Join Us?

If you thrive on implementing innovative and effective sales strategies, working autonomously and working under pressure then Apply Now

At Dreamworld, WhiteWater World and SkyPoint, we're committed to creating an inclusive and accessible environment where everyone, guests and Team Members alike, feel valued and respected. We celebrate the cultural and personal differences of our team, representative of the diverse community in which we operate. By drawing on the unique talents and contributions of each individual, we create unforgettable memories for our guests.

Our selection process may include a one-way video interview, face-to-face or group interview, health assessment, reference checks, criminal history check, and verification of your working rights. We are committed to an inclusive and accessible recruitment experience, therefore you will be provided opportunity to advise of any accessibility needs or required accommodations, as you progress through the recruitment process.


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