Digital Systems and Insights Analyst

3 weeks ago

Sydney, New South Wales, Australia Belgravia Leisure Full time
Overview

Gunyama Park Aquatic and Recreation Centre is a newly built multi‑purpose facility in the heart of Green Square. Belgravia Leisure has been awarded a three‑year contract to manage the City of Sydney's iconic leisure and aquatic centres. Roles across these centres include lifeguards, learn to swim instructors, fitness coaches, centre management, and corporate functions. All employees are expected to work across locations and contribute to the contract's imperatives of operating sustainably, driving centre attendance, and fostering inclusion for all members of the community. Location: Sydney, New South Wales, Australia.

About the Role

Join Belgravia Leisure as a Digital Systems and Insights Analyst and help shape the future of our aquatic centres across the City of Sydney portfolio. You'll lead the integration and optimisation of our digital systems, manage data platforms, and deliver insights that enhance customer experience and operational efficiency. This role is central to our City of Sydney contract and supports our commitment to innovation and excellence. This will be a full time role.

Key Responsibilities
  • Manage systems including Xplor Recreation, Microsoft Dynamics, and Genesys Cloud
  • Lead digital projects, automation initiatives, and system upgrades
  • Analyse data to identify trends, risks, and opportunities
  • Collaborate with internal teams and external vendors
  • Ensure compliance with data governance and privacy standards
  • Support user adoption and change management
About You
  • 2+ years' experience in digital systems or data analysis
  • Strong stakeholder and project management skills
  • Experience with leisure membership systems (Xplor preferred)
  • Proficient in MS Office and PowerBI
  • Excellent communication and problem-solving skills
Qualifications
  • Current First Aid & CPR
  • Working with Children Check
  • National Police Check
Why Join Us?
  • Be part of a growing organisation with a strong community focus
  • Work across iconic aquatic centres in Sydney
  • Drive meaningful digital change and innovation
The Perks
  • Free membership to Sydney's newest aquatic & recreation venue

Apply now and help us deliver smarter, more connected leisure experiences.

Equal Opportunity and Safety

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as LGBTIQA+ and people with disability. We are committed to providing a child‑safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

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