Retail Crime Lead

3 weeks ago

Melbourne, Victoria, Australia Buscojobs Full time

Brighter Futures Start Here

We are an inclusive team powering two of the most iconic and loved brands, Kmart and Target. With over 50,000 passionate individuals across stores, distribution centres, and offices worldwide, our brands touch the lives of nearly two million customers weekly.

As a leader in retail, we are optimistic about our future and yours. We are evolving rapidly, offering challenging work that you can be proud of.

Join the team

We are seeking a strategic, data-driven Retail Crime Lead to design and implement advanced crime prevention strategies across our stores, eCommerce, and supply chain. In this trusted advisory role, you will collaborate with investigations teams to identify, investigate, and disrupt retail crime offenders. You will oversee platforms used for detecting internal fraud and eCommerce threats, utilizing intelligence and analytics to inform decisions and coordinate responses that safeguard our people, customers, and operations.

Applications close Friday, 5th September.

What you'll be doing

  • Lead development and execution of crime prevention initiatives aligned with business priorities and risk appetite.
  • Analyze enterprise-wide crime trends and emerging threats, recommending targeted mitigation strategies.
  • Optimize and govern Profit Protection platforms (Accertify, Auror, Appriss) for best-in-class detection and prevention.
  • Collaborate with Investigations, Legal, Law Enforcement, and operational leaders to reduce financial exposure and shrinkage.
  • Manage external providers, oversee covert security strategies, and track performance against budgets and KPIs.
  • Provide senior leadership with predictive analytics and business cases to support investment decisions.
  • Represent Kmart Group at industry forums and taskforces to enhance national crime disruption efforts.

To be successful in this role you'll have:

  • 3–5 years of experience in retail crime prevention, fraud, or investigations.
  • Advanced understanding and experience with Auror platform.
  • Proficiency in Microsoft Excel (VLOOKUPs, pivot tables, advanced formulas).
  • Strong analytical skills with experience in BI reporting, SQL, and data systems.
  • Experience with APPRISS platform is highly desirable.
  • Ability to quickly identify risks and develop effective mitigation strategies.
  • Excellent stakeholder management and influencing skills, including partnerships with law enforcement and external providers.
  • Commercial acumen with the ability to develop business cases and measure ROI.
  • High-level understanding of criminology, privacy obligations, and fraud trends in retail and eCommerce.

Benefits we'll offer you:

  • Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
  • A team member discount card for Kmart, Target, Officeworks, and Bunnings.
  • Access to the Kmart for You benefits program with exclusive discounts and benefits.
  • Participation in a bonus program for eligible team members.
  • Inclusive parental leave and ongoing support through our partnership with Circle In.
  • Dynamic learning and support programs.
  • Opportunity to fast-track your career via our Mentor Program.
  • Kudos recognition program with peer nominations for prizes.
  • Great career opportunities across the Wesfarmers Group.

We celebrate diversity and are committed to creating inclusive, safe environments where all team members can thrive. We encourage applications from all candidates and are happy to accommodate workplace adjustments upon request via email.

If you're interested in this role with Kmart, apply now

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