Retail Crime Lead

4 weeks ago


Melbourne, Victoria, Australia Kmart Australia Limited Full time
Overview

Brighter Futures Start Here We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you'll feel the impact of the work you'll do every day. As a leader in the retail market, we're optimistic about our future and yours. We're changing at a rapid rate, giving you challenging work that you'll be proud of.

Join the team We're seeking a strategic, data-driven Retail Crime Lead to design and deliver cutting-edge crime prevention strategies across our stores, eCommerce, and supply chain. In this trusted advisory role, you'll work closely with a skilled investigations team to identify, investigate, and disrupt retail crime offenders. You'll also oversee key platforms used to detect internal fraud and eCommerce-related threats, using intelligence and analytics to guide decision-making and drive coordinated, business-wide responses that protect our people, customers, and operations.

Applications close Friday 5th September.

Responsibilities
  • Lead the development and execution of crime prevention initiatives aligned to business priorities and risk appetite.
  • Analyse enterprise-wide crime trends and emerging threats, recommending targeted mitigation strategies.
  • Optimise and govern Profit Protection platforms (Accertify, Auror, Appriss) to ensure best-in-class detection and prevention.
  • Collaborate with Investigations, Legal, Law Enforcement, and operational leaders to reduce financial exposure and shrink.
  • Guide covert security strategies, manage external providers, and track performance against budgets and KPIs.
  • Provide senior leadership with predictive analytics and commercial cases to inform investment decisions.
  • Represent Kmart Group in industry forums and taskforces to strengthen national crime disruption efforts.
Qualifications
  • Strong background in retail crime prevention, fraud, or investigations (3–5 years).
  • Advanced understanding of Auror is a must
  • Advanced Microsoft Excel skills (vlookups, pivot tables, advanced formulas)
  • Strong analytical skills with experience in BI reporting, SQL, Excel, and data systems is highly desirable
  • Experience with APPRISS is highly desirable
  • Ability to identify risks quickly and develop effective mitigation strategies.
  • Strong stakeholder management and influencing skills, including experience partnering with law enforcement and external providers.
  • Commercial acumen with the ability to develop business cases and measure return on investment.
  • High-level understanding of criminology, privacy obligations, and fraud trends across retail and eCommerce.
Benefits
  • Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
  • A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings
  • Access to the Kmart for You benefits program with exclusive discounts and benefits from 60+ suppliers
  • Eligibility for a bonus program
  • Inclusive parental leave and support through Circle In
  • A dynamic learning and support program
  • Mentor Program opportunities as a Mentee or Mentor
  • Kudos recognition program
  • Career opportunities across the Wesfarmers Group

We celebrate the rich diversity of the communities in which we operate and are committed to inclusive and safe environments. We strive to ensure our recruitment process is accessible and welcoming for all candidates. Please tell us about any workplace adjustments you would like by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now

Details
  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: Retail Apparel and Fashion, Manufacturing, and Retail

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