Information Technology Support Engineer
3 weeks ago
IT Support Engineer
A company that specializes in delivering cutting-edge solutions in cloud computing, cybersecurity, and comprehensive support services tailored for SMEs.
Salary: $70,000 - $85,000 + Super
To apply, click on the link, email your CV, or call me at 0485 858 848.
Key Skills: Windows Server, Office 365, Networking, Active Directory, Azure, Full-Time
Who Are We?
We are a Managed Service Provider specializing in cloud solutions, cybersecurity, and support for public sector clients, offering 24/7 support, proactive monitoring, and compliance management.
What Will You Be Doing?
Our team diagnoses and resolves issues related to cloud computing, cybersecurity, and client support, acts as the first escalation point, performs system maintenance, documents fixes, and communicates with clients to ensure smooth operations.
You Need To Have:
- Proficiency in M365 tools (Teams, SharePoint Online, Exchange Online)
- Network support skills (DNS, DHCP, switches, routers, VPNs)
- Strong troubleshooting skills for software and hardware issues
- Customer-oriented IT support experience
- Ability to manage multiple tasks and prioritize effectively
Nice to Have:
- Experience within an MSP
- ITIL Certification
Application Process:
Please apply online or email your CV to us. For further information, call 0485 858 848. We are available from 7am to 10pm outside normal hours. If unavailable, leave a message. By applying, you consent to us processing your application for this vacancy. Feel free to connect with me on LinkedIn. Looking forward to hearing from you
Key Skills: Windows Server, Office 365, Networking, Active Directory
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