Customer Service Specialist

3 weeks ago

Sydney, New South Wales, Australia St Bank Full time
Overview

Join to apply for the Customer Service Specialist role at St.George Bank. This part-time, branch-based position is located in Ashfield, NSW and involves supporting customers with everyday banking needs.

What's the role?

A Customer Service Specialist plays a key role in assisting customers with their banking needs. Responsibilities include providing support for everyday banking transactions, answering inquiries, and offering tailored solutions to meet customer needs. Advisors may also identify opportunities to introduce customers to other financial products or services that could benefit them. It's a customer-facing position that requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional service.

What do I need?
  • Experience in working in a sales environment
  • Clear and confident communication with customers to foster strong relationships
  • Focus on delivering exceptional service that exceeds customer expectations
  • Ability to work as part of a collaborative team
  • Good time management and organizational skills

This is a part-time, branch-based role working 30 hours per week across Monday, Wednesday, Friday, and Saturday.

Training and development

You will receive comprehensive training on our banking products and services, and our supportive team will provide hands-on guidance to help you master the role.

Why join us

We're focused on delivering excellent service and providing opportunities for growth. We offer a supportive work environment and benefits that support work-life balance and career development.

Equal employment opportunity statements apply. If you need any adjustments during the recruitment process, you can find more information and contact details by visiting the
"People with Disability and/or needing Accessibility Requirements" page on our website.


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