Business Support Officer

3 weeks ago

City Of Joondalup, Australia Edith Cowan University Full time
Overview

Business Support Officer — Edith Cowan University (ECU). Fixed-term, full-time, Joondalup campus. Salary: $84,470 to $93,865 per annum (HEW 5) plus 17% superannuation. Open to candidates with the relevant working rights.

Location: Joondalup, Western Australia. Term: until 31 December 2026.

Your Opportunity
  • Join a team within one of Joondalup's largest multicultural & diverse employers.
  • Professional development, career progression, health & wellbeing programmes, and discounted onsite facilities including gym and parking.
  • Apply your passion for business and systems improvement focused on customer experience.
The Role

If you are a highly motivated, customer-focused individual who thrives in a complex, high-volume environment, liaising with stakeholders, and contributing to the development and production of the University's teaching timetable, we would love you to join our Business Support team. You will work in a team responsible for centrally managing many aspects of the academic teaching timetable, including liaison with ECU Schools to capture requirements used to inform timetable development for all domestic ECU campuses.

Benefits
  • Develop positive networks and relationships with key stakeholders to continually improve business processes within the Business Support team.
  • Act as primary contact with stakeholders to assist in the collection of requirements and development of the academic teaching timetable.
  • Share your expertise by training end users in system usage and functionality.
About You

Your CV should evidence experience and capabilities within the following priority areas.

  • Demonstrated business and requirements analysis skills.
  • Knowledge management experience within complex business systems, including the ability to use tools to extract and interrogate data accuracy.
  • Delivering results through planning and executing process improvements via stakeholder consultation.
  • Ability to investigate, identify and analyse key issues and alternatives to develop practical solutions, including creative and cost-effective options.
  • Ability to manage varied and conflicting demands and projects to agreed standards and timelines.
  • Some experience with timetabling software and Student Management Systems is desirable but not essential.

You will also demonstrate personal attributes aligned with the University's values of Integrity, Respect, Rational Inquiry, Personal Excellence and Courage.

Benefits & Remuneration

This full-time, fixed-term position attracts remuneration of $84,470 to $93,865 per annum plus 17% University superannuation contribution. Please visit ECU's Employment Opportunities for the full range of benefits including flexible working arrangements where negotiable to meet personal circumstances.

Contact

Interested applicants are encouraged to contact Katherine Baker ) for more information.

How To Apply

Please upload your resume and covering letter with reference to the advert and position description.

Closing Date

Applications close on Sunday 14 September 2025 at 11:30pm AWST.

ECU reserves the right to commence shortlisting and the appointment process throughout the advertising period.

Please note: Applications will only be accepted from candidates who have current valid working rights.

Diversity

ECU is a diverse and inclusive workplace with strategies to address underrepresentation. We strongly encourage applications from Aboriginal and Torres Strait Islander people. We are committed to equity and diversity and encourage adjustments throughout recruitment and employment.


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