17037I | Customer Service Administrator

4 weeks ago

Brisbane, Queensland, Australia TONI&GUY Australia Pty Ltd Full time

With nearly 40 years' experience supplying to infrastructure industries, our client is a trusted provider of specialised products and solutions across mining, civil, agriculture, and aquaculturesectors. Recognised as a one-stop shop, they offer a comprehensive range of industrial piping and valve solutions, consistently setting industry benchmarks forquality, innovation, and reliability.

We are currently seeking a motivated and customer-focused administrator to support their sales and service operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys working collaboratively, and takes pride in delivering excellent service.

Key Responsibilities:

  • Process sales and purchase orders, invoices, and delivery updates
  • Handle inbound customer enquiries and make outbound service calls as needed
  • Coordinate transport and scheduling for outgoing orders
  • Monitor overdue orders and update due dates
  • Prepare estimates and quotes in line with pricing policies
  • Liaise with warehouse and internal teams to manage stock and order accuracy
  • Support sales team with quotations and general enquiries
  • Provide general administration support across the business and suggest process improvements

What You'll Bring:

  • Experience in administration and/or internal customer service roles
  • Strong organisational skills and the ability to multitask
  • A customer-focused mindset and excellent interpersonal skills
  • Confident communication and solid time management capabilities
  • Proficiency in Microsoft Office Suite (Word, Outlook, Excel) – intermediate level required
  • High level of accuracy in data entry and administrative work
  • Familiarity with ERP systems (ProfitPlus an advantage, however, not essential as training will be provided in systems)

On offer:

  • Permanent, full-time position with long-term stability
  • Convenient location with onsite parking
  • Supportive team environment with approachable leadership
  • Opportunities to grow within a highly reputable and expanding business

This is a great opportunity to grow your career in a supportive and professional environment, working with a well-established business that values quality service and team collaboration. A salary range between $65,000 – $75,000 (plus superannuation) will be negotiated based on skills and experience.

Next Steps:

Apply today or contact Kylie on for further information (or ). We look forward to hearing from you

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