Dynamics 365 CRM Trainer

3 weeks ago

Brisbane, Queensland, Australia Data#3 Full time
Overview

We are seeking a Dynamics 365 Trainer to design, deliver, and manage a comprehensive training program that enhances user proficiency and maximizes the adoption of Microsoft Dynamics 365 CRM across the organisation.

Location: Brisbane or Sydney | Start in a week

Responsibilities
  • Design and deliver engaging training sessions (virtual, in-person, small group, and one-to-one coaching).
  • Develop comprehensive training resources, including quick reference guides, FAQs, videos, and maintain a user knowledge base.
  • Conduct user assessments to measure CRM competency, identify gaps, and refine programmes based on feedback.
  • Train stakeholders on core Dynamics 365 functionalities: lead management, sales automation, customer service, reporting, and dashboards.
  • Promote continuous learning by sharing updates, best practices, and delivering refresher and advanced training sessions.
What We're Looking For
  • Proven experience delivering training and educational programmes for Microsoft Dynamics 365 in large organisations.
  • Strong technical knowledge of Dynamics 365 Customer Engagement (CE), including Sales, Customer Service, and Marketing modules.
  • Excellent training & presentation skills, with the ability to simplify complex concepts.
  • Experience developing high-quality training materials (videos, manuals, workshops).
  • 2–5 years' hands-on experience with Dynamics 365 CRM.
  • Strong problem-solving skills with patience and adaptability for diverse learner backgrounds.
  • Comfortable delivering training across multiple regions and time zones, using digital tools to track progress and assessments.

Please submit your resume via the Apply button. To find out more, please email Shams at

Employment details
  • Seniority level: Mid-Senior level
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: Professional Training and Coaching and IT Services and IT Consulting

#J-18808-Ljbffr

  • Dynamics 365 CRM Trainer

    3 weeks ago

    Brisbane, Queensland, Australia Data#3 Full time

    OverviewWe are seeking a Dynamics 365 Trainer to design, deliver, and manage a comprehensive training program that enhances user proficiency and maximizes the adoption of Microsoft Dynamics 365 CRM across the organisation.Location: Brisbane or Sydney | Start in a weekResponsibilitiesDesign and deliver engaging training sessions (virtual, in-person, small...

  • Dynamics 365/CRM Developer

    1 week ago

    Brisbane, Queensland, Australia beBeeDeveloper Full time $120,000 - $170,000

    As a seasoned professional in the field of Dynamics 365/CRM, you will be responsible for developing and designing innovative solutions using .Net and other cutting-edge technologies.This role requires a strong background in hands-on development and design experience with large and complex projects. You will be working closely with our team to deliver...

  • Multiple Microsoft Dynamics Crm Specialists

    1 week ago

    Brisbane, Queensland, Australia Onpoint 365 Full time

    Located in ACT, QLD and Offsite- 12-15 month contract with a possible 12-month extension- Must have a current Baseline security clearance**Multiple Microsoft Dynamics CRM Specialists**- **Located in ACT, QLD and Offsite**- **12-15 month contract with a possible 12-month extension**:- **Must have a current Baseline security clearance**Our Federal Government...

  • Microsoft Dynamics 365 CRM Technical Lead

    2 weeks ago

    Brisbane, Queensland, Australia Infosys Full time

    Microsoft Dynamics 365 CRM Technical LeadRole: Microsoft Dynamics 365 Technical Consultant / Lead for Dynamics 365 CRM solutions.Location: Brisbane, AustraliaSalary: AUD 150,742-171,215 (Annual Gross). Note: the salary range is indicative and subject to adjustments based on internal processes.Job Summary: We are seeking a seasoned Microsoft Dynamics 365...

  • Microsoft Dynamics 365 CRM Technical Lead

    2 weeks ago

    Brisbane, Queensland, Australia Infosys Full time

    Microsoft Dynamics 365 CRM Technical LeadRole: Microsoft Dynamics 365 Technical Consultant / Lead for Dynamics 365 CRM solutions.Location: Brisbane, AustraliaSalary: AUD 150,742-171,215 (Annual Gross). Note: the salary range is indicative and subject to adjustments based on internal processes.Job Summary: We are seeking a seasoned Microsoft Dynamics 365...

  • Senior Dynamics 365 Architect

    2 weeks ago

    Brisbane, Queensland, Australia Bebeetechnical Full time

    Dynamic 365 Technical ExpertAs a seasoned Dynamic 365 Technical Consultant, you will lead the technical design, development, and deployment of Dynamic 365 solutions for clients in Australia. With deep expertise in Dynamic 365 architecture, custom development, and integration across modules, you will provide technical feasibility and thought leadership on...

  • Dynamics 365 Technical Architect

    2 weeks ago

    Brisbane, Queensland, Australia beBeeConsultant Full time $150,742 - $171,215

    We are seeking a seasoned Microsoft Dynamics 365 Technical Consultant to lead the technical design, development, and deployment of Dynamics 365 solutions for a prominent education services client in Australia. The ideal candidate will possess deep expertise in Dynamics 365 architecture, custom development, and integration across modules, with a strong...

  • Senior Dynamics 365 Architect

    2 weeks ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $150,742 - $171,215

    Dynamic 365 Technical ExpertAs a seasoned Dynamic 365 Technical Consultant, you will lead the technical design, development, and deployment of Dynamic 365 solutions for clients in Australia. With deep expertise in Dynamic 365 architecture, custom development, and integration across modules, you will provide technical feasibility and thought leadership on...

  • Microsoft Dynamics 365 CRM Functional Lead

    3 weeks ago

    Brisbane, Queensland, Australia Infosys Full time

    Microsoft Dynamics 365 CRM Functional LeadLocation: Brisbane, AustraliaSalary: AUD 150,742-171,215 (Annual Gross)Short Description: Microsoft Dynamics CRM Functional LeadAbout Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over...

  • Microsoft Dynamics 365 CRM Functional Lead

    3 weeks ago

    Brisbane, Queensland, Australia Infosys Full time

    Microsoft Dynamics 365 CRM Functional Lead Location: Brisbane, Australia Salary: AUD 150,742-171,215 (Annual Gross) Short Description: Microsoft Dynamics CRM Functional Lead About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital...