Compliance Investigations Officer

2 weeks ago

Sunshine Coast Regional District, Australia Queensland Government Full time
Overview

Join to apply for the Compliance Investigations Officer role at Queensland Government. Based on the Sunshine Coast, the role conducts investigations into licence holders and other parties who may breach legislative requirements, contributing to the integrity of the industry and the protection of Queenslanders. If you're sharp, curious, and ready to make a real impact with the beach never too far away, this could be your next move.

As a Compliance Investigations Officer, you will be responsible for undertaking investigations into potential breaches of legislation administered by the QBCC, including job site operations and investigative activities under relevant acts. The role involves preparing investigation plans, managing high-volume caseloads, and applying best-practice investigative techniques such as offence elementisation, evidence matrix development, and conducting interviews. You will prepare briefs of evidence for disciplinary, civil, or criminal proceedings, conduct proactive compliance activities including audits and surveillance, and provide advice to both internal staff and external stakeholders on regulatory matters. Representing the QBCC in educational activities and tribunal or court proceedings is also a key component, along with delivering high-quality customer service and supporting the Regional Service Centre\'s day-to-day operations.

Please refer to the position description for further information.

Responsibilities
  • Undertake investigations into potential breaches of legislation administered by the QBCC, including job site operations.
  • Prepare investigation plans, manage high-volume caseloads, and apply best-practice investigative techniques (e.g., offence elementisation, evidence matrix development, interviews).
  • Prepare briefs of evidence for disciplinary, civil, or criminal proceedings.
  • Conduct proactive compliance activities including audits and surveillance.
  • Provide advice to internal staff and external stakeholders on regulatory matters.
  • Represent the QBCC in educational activities and tribunal or court proceedings.
  • Deliver high-quality customer service and support the Regional Service Centre\'s day-to-day operations.
Qualifications
  • Certificate IV in Investigation or equivalent qualifications.
  • Minimum of three years\' investigative experience, ideally in a government or regulatory environment.
  • Strong alignment with the QBCC\'s vision and values, showing resilience, initiative, and a commitment to customer engagement.
  • Ability to build relationships, communicate clearly, and uphold professional and legislative standards.
How to apply

Please read the attached position description and applicant information documents before applying. Submit your resume and a cover letter (maximum of 2 pages) addressing not only the candidate attributes but also outlining the skills and experience you bring to this role.

Diversity and inclusion

The QBCC is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander peoples.

Employment details
  • Occupational group: Administration
  • Employment type: Full-time
  • Industry: Government Administration
  • Seniority level: Not Applicable

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