People Technology Specialist/ Senior Specialist

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About Agoda: Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our purpose and team culture emphasize equal opportunity, learning, and enabling employees through onboarding and growth programs. The People Team pursues opportunity with an open, collaborative workplace and supports employees through development and benefits that promote health, happiness, and productivity.

Agoda uses a wide range of systems and tools (e.g., Workday, Zendesk, Greenhouse) to support its People operations. We are looking for a Workday Senior Specialist or Specialist to drive projects, implement solutions at scale, and optimize business processes. You will ensure service delivery excellence, manage the HRIS Operations Team, coordinate system upgrades, and partner with stakeholders to drive continuous improvements that add value to the business.

• Drive People Technology projects and identify tech innovations and continuous improvements to meet business needs, simplify work, and improve employee experience
• Build simple to complex reports, integrations, or automated solutions using Workday and other tools with platforms such as Zendesk, Greenhouse, Oracle and others
• Support, enhance, and/or optimize existing automated solutions and processes by solving technical issues
• Partner with key business stakeholders to assess technology needs and align on priorities, timelines, testing, and deployment plans
• Explore out-of-the-box solutions to address complex business problems and system limitations
• Implement and test major system enhancements
• Collaborate with the solutions team to design and implement custom applications
• Coach and develop junior team members
• Lead system-related trainings for Agoda employees and end-users across the People Team

• At least 3 years of solid HRIS experience (Workday experience required)
• Functional knowledge in Core HCM, Advanced Compensation, Talent, Learning, Recruiting; experience in Workday Advanced Compensation Modules
• Strong Workday Core HCM, Business Processes, Reporting, Security, and system configuration
• Experience in systems implementation and/or systems integrations
• Strong project management skills and ability to manage stakeholder expectations
• Ability to understand and explain key HRIS issues and address stakeholder requirements
• Ability to leverage data to plan next steps
• Familiar with agile methodology; strong analytical and problem-solving skills
• Fluency in English

• Cloud-based HR applications experience; Workday Talent & Performance, Zendesk, Greenhouse, Bridge
• Experience in report writing, BI and analytics tools
• Presentation/Workshop facilitation, global perspective, adaptability, ownership mindset
• Collaborative and resourceful
• Ability to move fast and adapt to changes
• Critical thinking

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Technology, Information and Internet

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We do not accept terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.