Workday Functional Specialist/Senior Specialist

Workday Functional Specialist/Senior Specialist (Advanced Compensation Module, Bangkok-based, relocation provided) at Agoda.

Agoda is using a wide range of systems and tools like Workday, Zendesk, Greenhouse, etc. to support its People operations. We are looking for a Workday Senior Specialist or Specialist to drive projects and implement solutions at scale to simplify work, automate repetitive tasks, and optimize business processes. This role will ensure service delivery excellence and timely resolution of system escalations and day-to-day issues, manage the HRIS Operations Team's work plan and prioritization, look after regular system upgrades/enhancements, and partner with stakeholders across the department to drive continuous improvements that add value to the business.

• Drive People Technology projects and identify tech innovations and continuous improvements to meet business needs, simplify work and improve employee experience
• Build simple to complex reports, integrations or automated solutions using Workday and other tools with other platforms such as Zendesk, Greenhouse, Oracle and others
• Support, enhance and/or optimize existing automated solutions and processes by solving technical issues
• Partner closely with key business stakeholders to assess and address overall technology needs and align on priorities, timelines, issue resolution, testing and deployment plans
• Explore out-of-the-box solutions to solve complex business problems and address system limitations
• Implement and test major system enhancements
• Collaborate with our solutions team to design and implement custom applications
• Skill up / coach more junior members of the team
• Lead system-related trainings for Agoda employees and end-users across the People Team

• At least 3 years of solid HRIS experience (Workday experience required)
• Functional knowledge in Core HCM, Advanced Compensation, Talent, Learning, Recruiting
• Experience in Workday Advanced Compensation Modules
• Strong knowledge in Workday Core HCM and other areas (Business Processes, Reporting, Security and system configuration)
• Experience in systems implementation and/or systems integrations
• Strong project management skills
• Ability to manage stakeholder expectations and explain HRIS issues clearly
• Ability to leverage data to plan next steps
• Familiar with agile methodology
• Analytical and problem-solving skills
• Fluency in English required

• Cloud-based HR applications experience; Workday Talent & Performance, Zendesk, Greenhouse, Bridge a plus
• Experience in report writing, BI & analytics tools
• Presentation/Workshop facilitation
• Global perspective and experience working with diverse cultures
• Resilient, self-motivated, results-oriented with a strong sense of ownership
• Collaborative and resourceful; able to move fast and adapt to changes
• Critical thinking

Location: Bangkok-based; relocation provided. Competitive salary and benefits package.

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

At Agoda, we pride ourselves on being an equal opportunity employer. Employment is based on merit and qualifications, regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other legally protected characteristics. We may keep applications on file for future opportunities, and you can request removal at any time. For more details, please read our privacy policy.