Support Worker

Number of Positions Available:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Position Title: Support Worker
Location: Mt Isa Recovery Services Centre
Employment Type: Casual
Working Hours: Various shift times available:

• Mon-Fri Afternoon Shift: 3:00pm – 11.06pm
• Mon-Fri Night Shift: 11:00pm – 7.06am
• Weekends: 7:00am - 3:06pm | 3:00pm - 11:06pm | 11:00pm - 7:06am

Classification: SCHADS Award – Social and Community Services, Level 3.1

Why this role matters:

The Salvation Army (Salvos) is one of Australia's largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.

About the role:

We are seeking dedicated and compassionate Casual Support Workers to join our team at the Mt Isa Recovery centre

In this role, you will provide consistent, person-centred support in a safe and structured environment, aligned with The Salvation Army's recovery-based service model and organisational guidelines.

How You Will Make an Impact:

• Build positive, respectful relationships with participants, encouraging self-determination and active involvement in their recovery journey.
• Identify and assess risks associated with participant activities and communicate mitigation strategies to management.
• Assist with day-to-day tasks, including light cleaning, room preparation for new arrivals, and transportation to appointments.
• Maintain accurate and timely records in accordance with TSA policies and procedures.
• Promptly report any identified risks affecting participants, staff, or the organisation to the appropriate supervisor.

What You Will Bring:

• Hold a relevant Certificate-level qualification and/or have prior experience or on-the-job training in a similar role. A Diploma-level qualification will also be considered.
• Hold a current First Aid Certificate preferred
• Possess a valid Driver's Licence.
• Must hold a WWCC – Blue card

What we offer:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment tax benefit.
• Flexible (add remote / hybrid / onsite / WFH if applicable) working arrangements.
• Access to EAP and health & wellness initiatives
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About us:

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

How to apply:

Are you ready to make a difference and help individuals rebuild their lives? Please submit your resume and cover letter detailing your alignment with the role's requirements. Together, we can create lasting change and build a more inclusive and compassionate community.

Applications will closeas soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration