Clinical Support Team Leader

2 days ago

Melbourne, Victoria, Australia Advanced Personnel Management Full time
About the Role

As a Team Leader, you will lead and develop a multi-disciplinary team who are based remotely and support older Australians with their aged care journey. Your team will be responsible for conducting Triage, Support Plan Reviews and making Delegate decisions as per the revised Aged Care Act. You will benefit from a full induction training program to set you up for success to enable better lives for older Australians.

What will make you successful
  • Commitment to building and leading a strong, positive and connected team who work remotely.
  • Alignment with APM Values: Integrity, Customer Focus, Respect, Empathy, Achievement, Teamwork and Enthusiasm.
  • Experience in driving the best outcome for clients, high performance and optimal quality.
  • Agility as a leader with a proven ability to adapt to change and manage multiple priorities.
  • Excellent written and oral communication skills.
  • Proactive problem-solving and self-motivation
  • Experience in exemplary customer service.
  • High computer literacy and ability to navigate online systems.
Requirements
  • Leadership experience in an aged care, community or health related position.
  • Tertiary education in a health-related discipline. E.g. registered nurses, medical officers, occupational therapists, physiotherapists, social workers.
  • Current unrestricted General Registration with AHPRA or relevant professional association.
  • Experience as a leader with demonstrated ability to connect with, manage and develop staff to achieve high performance and build a positive culture with remote teams.
  • Ability to drive continuous improvement within a team.
  • Awareness of operating in a dynamic commercial environment.
  • Experience in customer service management.
  • Intermediate skills in Word, Excel, Outlook and client management systems
  • Current Australian driver's licence, a comprehensively insured vehicle and ability to travel as required.
What's in it for you
  • Ability to purchase additional leave
  • Flexible working arrangements and variety
  • Discounted gym and health insurance
  • Novated car leasing
  • Commitment and support to your individualised personal development
  • Plus, discounts at hundreds of retail outlets
Ready to join?

Click APPLY now to submit your resume outlining your suitability for the role.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.


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