Ecommerce Coordinator

2 weeks ago

Sydney, New South Wales, Australia Sportscraft Full time

APG & Co is a leader in Australian fashion, designing and managing Sportscraft, SABA and JAG. APG & Co has curated, grown and evolved these brands to be at the forefront of Australian fashion.

About Sportscraft

An iconic Australian brand founded in 1914. We are known for high quality, aspirational lifestyle daily wear. Our well-crafted essentials take you from brunch to dinner and in-between, from everyday casual to holiday and sport.

About the Role

Reporting to the Ecommerce Manager, the Ecommerce Coordinator will be responsible for assisting in the day-to-day operation of the websites to achieve overall online objectives and drive revenue and profit through the online stores.

Key Responsibilities
  1. Trade
    • Build and manage product categories, product merchandising and navigation to ensure relevant customer journeys based on Marketing, Trade and Search activity.
    • Assist with the product enrichment process and upload all available product information in accordance with delivery dates. Maintain a detailed view of the product catalogue. Work to optimise product content.
    • Set up and test promotions in line with planned activity.
    • Upload product and promotions on marketplaces.
    • Accurately report on email and website performance weekly and execute actionable insights.
  2. User Experience
    • Brief and implement onsite content, including homepage, landing pages and content articles with a strong focus on UX and mobile.
    • Maintain onsite search settings and continually optimise the search experience.
    • Maintain open communication with the Customer Care team to ensure the customer help centre is up to date and a positive customer experience is a priority.
    • Build relationships and work with key teams to continually optimise product merchandising, content, and onsite communications.
    • Undertake UAT for future developments.
  3. Marketing
    • Work cross-functionally with Marketing and Creative teams to execute engaging email & SMS campaigns in line with the core marketing calendar and tactical initiatives.
    • Support end-to-end email creation from briefing, development, testing, feedback, and deployment.
    • Optimise and manage all trigger and journey-based email campaigns for the brand.
    • Assist in keeping the email contact sheets and planner up to date.
Key Requirements
  • 1+ years in an ecommerce role and/or Ecommerce degree
  • Experience with email marketing platforms such as Klaviyo or Dot Digital
  • Beginner-Intermediate proficiency in Excel
  • Knowledge of Google Analytics
  • Experience with ecommerce platforms
  • High level of attention to detail
  • Excellent communicator and collaborative team-player
Why Join Us?

As part of the APG family you'll enjoy a range of rewards and benefits.

  • 50% discount on all brands
  • True work / life balance
  • Birthday leave
  • Culture Club - monthly social events, monthly morning tea and more
  • Employee Assistance Program for you and your family
  • Recognition and Service awards
  • Employee Referral Program

Style your career in a new direction – apply now and join our talented team.


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