Senior Safety Investigator

You're accountable for your actions and those of your team and you collaborate and support others to consistently deliver on your promises. You take health and safety as seriously as we do. You're passionate about being part of a team that delivers impactful health and safety outcomes so that everyone goes home safely every day.

In this role, you'll:

Join NSW TrainLink as a Senior Safety Investigator, where you'll lead high-risk, complex investigations - ranging from derailments to threats to passenger safety - and play a key role in protecting our people and the community. Reporting to the Senior Manager, Safety Investigations, your work will directly shape NSW TrainLink's safety systems and processes, and contribute to a strong, learning-focused safety culture.

You'll take ownership of major safety investigations from initial response through to final recommendations, ensuring reports meet the highest standards before executive review. As a senior member of the team, you'll coach and support other investigators, oversee investigation processes, and ensure alignment with national standards and regulatory requirements.

You'll work closely with frontline leaders to guide local investigations and embed learnings across the organisation. Collaboration is central to the role - you'll engage with stakeholders to ensure a consistent and trusted approach to safety investigations that help build trust and confidence across TrainLink, and with external partners and Regulators.

Beyond investigations, you'll lead critical safety communications, from lessons learned and incident reviews shaping key messages across the business. Through evidence-based insights and clear communication, you'll drive meaningful, organisation-wide safety improvements.

This is a temporary fixed term, full time opportunity for up to 13 months.

For more information on this position and business unit, view the role description and candidate information pack.

• Lead high-risk, complex investigations from initial response to final recommendations.
• Coach and support other investigators; oversee investigation processes and ensure alignment with national standards and regulatory requirements.
• Guide local investigations with frontline leaders and embed learnings across the organisation.
• Engage with stakeholders to maintain a consistent and trusted approach to safety investigations with internal teams, external partners and Regulators.
• Lead safety communications, including lessons learned and incident reviews to shape key messages across the business.
• Contribute to evidence-based insights that drive organisation-wide safety improvements.
• Ensure reports meet high standards before executive review.

• You're an experienced investigator with a sharp analytical mind, able to navigate complex issues with balanced judgement and integrity.
• You communicate clearly and persuasively, tailoring written and verbal messaging to your audience.
• You have strong knowledge and experience in safety investigations, preferably within rail, transport, or other high-risk industries.
• You have demonstrated ability to lead and coach others in investigation methodologies and just culture principles.
• You have a solid understanding of Rail Safety National Law and relevant WHS legislation; qualifications in safety, WHS, risk management, or rail operations are a plus.
• You thrive on purpose, embrace accountability, and turn insights into meaningful action.

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At NSW TrainLink, we help connect passengers all over NSW and beyond. Our regional network of trains and coaches provide valuable links between regional and metropolitan centres across NSW and between neighbouring states and territories.

Our services support thriving regional communities and economies by helping people access the things that are important to them, and by bringing visitors to our stunning regions.

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team's home base location with remote days.

What are you waiting for…? Connect with us. Apply now

Applications close: 11:59 pm Monday, 22 Septemeber 2025.

For more information about this role, please contact SHARON.CHARLES@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people orSupporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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