SAP People Systems Lead

Join to apply for the SAP People Systems Lead role at CitiPower and Powercor

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Join to apply for the SAP People Systems Lead role at CitiPower and Powercor

At CitiPower, Powercor and United Energy, we're proud to deliver electricity to 2 million Victorian customers every day through our network of poles and wires. But more than that, we're here to power communities, support local businesses and keep critical services running smoothly, we're essential to them all – and none of this happens without our people.

We believe in an inclusive, welcoming workplace where everyone feels safe, valued and respected. From offering great benefits to creating real opportunities for growth, we're committed to supporting you, your career and wellbeing. It's why our people stick around, whether you live in the city or across regional and rural Victoria, we're doing the work where it matters most - right in your own community.

As Victorians electrify everything from homes to transport, we're focused on ensuring our networks are ready to meet that demand.

If you want to be part of something essential, be essential with us.

About the role:

We are currently seeking an experienced SAP HR and Payroll Systems professional to join our Corporate Technology team in a full time and permanent role based at our Melbourne CBD head office.

In the SAP People Systems Lead, you will be responsible for the governance, enhancement, and performance of our People Management technology landscape. You'll proactively lead improvements across platforms, working closely with HR, Payroll, IT, and vendor partners to deliver innovative solutions that streamline processes, elevate employee experience, and enable business outcomes.

You will be the key liaison between People & Culture, Technology, and managed service providers, ensuring the systems remain reliable, compliant, and adaptable. This is a highly collaborative, visible, and hands-on leadership role.

The ideal candidate for this role will be a dedicated team player with exceptional communication skills, experienced in business requirements analysis, business process design, system 'gap analysis', functional solution design, system configuration, customisations, and extension design and any people related system capabilities and related activities.

What you'll deliver:

• Maintain a deep knowledge of the People Management systems.
• Manage changes requested by the business including impact assessment.
• Lead the six monthly SuccessFactors (SF) review to agree opt in and understand universal changes being applied for improved system performance as well as annual statutory SAP HR support packs
• Work with the Functional, Technical, Architecture, Payroll and HR teams and Software Vendor to develop solutions.
• Ensure the day-to-day service provision of the supplier is consistent with the deliverables described within the agreement.
• Leverage relationships between strategic vendors and internal resources, including IT stakeholders, to meet business KPIs and improve service.
• Identify areas of improvement in both technology, people and process to uplift the incident response and management capability.
• Provide domain expertise for delivery of SAP and SuccessFactors projects, including defining and assessing detail associated with complex changes.

To succeed in this role, you'll have:

• Degree in Computer Science, Information Technology, or related field.
• SAP Payroll or SuccessFactors certification (desirable).
• Experience in managing and leading technical teams, including performance management, coaching, and mentoring.
• Consulting, functional and technical advisory experience in HCM related systems.
• Knowledgeable about integration with other HR processes and 3rd party applications.
• Ability to serve as a liaison to assigned SAP & SuccessFactors account reps in communicating and escalating technical requests and tickets.
• Significant experience in the IT industry, with a focus on SAP Payroll and SuccessFactors and HCM related technologies including module configuration.
• Experience in supplier management.
• Experience in driving innovation and thought leadership.
• Experience with functional design/process flows.
• Experience with solution design.
• Experience with testing (SIT/UAT), training, knowledge transfer and deployment.

Your career with us:

We have a diversity of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability.

We proudly strive to provide a safe, inclusive and sustainable environment where all our people feel respected, valued and supported to bring their whole selves to work and be the best they can be.

With an embedded Inclusion & Diversity Strategy and initiatives like our Women in Power networking group, and Sparkle, our LGBTIQ+ allies pride network, we're committed to equal opportunities for all employees.

We are proud to be recognised as a WORK180 Endorsed Employer for all women. Click here to check out our benefits.

Our greatest priority is the health, safety and wellbeing of our people and the communities we operate within. This includes their physical safety – ensuring everyone gets home safely everyday – as well as their psychological safety, by ensuring everyone has the resources and support needed to achieve a work-life balance and be the best they can be.

What's next?

If this sounds like a role that is of interest please submit your application via our careers website by 18 August 2025.

For the full Position Description, please reach out to Tom at

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology, Strategy/Planning, and Product Management
• IndustriesUtilities

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