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People Systems Lead
2 weeks ago
Job Description:
We are seeking an experienced professional to join our team in a full-time and permanent role. The successful candidate will be responsible for the governance, enhancement, and performance of our People Management technology landscape.
The ideal candidate will have exceptional communication skills, experience in business requirements analysis, business process design, system 'gap analysis', functional solution design, system configuration, customisations, and extension design.
Key Responsibilities:
- Maintain a deep knowledge of the People Management systems
- Manage changes requested by the business including impact assessment
- Lead the six-monthly Success Factors review to agree on opt-in and understand universal changes being applied for improved system performance as well as annual statutory SAP HR support packs
- Work with the Functional, Technical, Architecture, Payroll, and HR teams and Software Vendor to develop solutions
- Ensure the day-to-day service provision of the supplier is consistent with the deliverables described within the agreement
- Leverage relationships between strategic vendors and internal resources, including IT stakeholders, to meet business KPIs and improve service
- Identify areas of improvement in both technology, people, and process to uplift the incident response and management capability
- Provide domain expertise for delivery of SAP and Success Factors projects, including defining and assessing detail associated with complex changes
Requirements:
- Degree in Computer Science, Information Technology, or related field
- SAP Payroll or Success Factors certification (desirable)
- Experience in managing and leading technical teams, including performance management, coaching, and mentoring
- Consulting, functional, and technical advisory experience in HCM-related systems
- Knowledgeable about integration with other HR processes and 3rd party applications
- Ability to serve as a liaison to assigned SAP & Success Factors account reps in communicating and escalating technical requests and tickets
- Significant experience in the IT industry, with a focus on SAP Payroll and Success Factors and HCM-related technologies, including module configuration
- Experience in supplier management
- Experience in driving innovation and thought leadership
- Experience with functional design/process flows
- Experience with solution design
- Experience with testing (SIT/UAT), training, knowledge transfer, and deployment
Benefits:
Our company has a diverse range of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability. We strive to provide a safe, inclusive, and sustainable environment where all our people feel respected, valued, and supported to bring their whole selves to work and be the best they can be.
With an embedded Inclusion & Diversity Strategy and initiatives like our Women in Power networking group, and Sparkle, our LGBTIQ+ allies pride network, we're committed to equal opportunities for all employees. We are proud to be recognised as a WORK180 Endorsed Employer for all women.
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