Communications Coordinator

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About the role

We're seeking a motivated and energetic Communications Coordinator who will be primarily responsible for providing communications support and coordination to the Public Affairs and Communities (PAC) team in Queensland. You'll join a high performing, experienced team that manages the development and implementation of communications and stakeholder engagement strategies and activities on projects, initiatives and campaigns. As our Communications Coordinator, you'll contribute to lasting and positive changes that shape the future of our cities and communities. It's meaningful, challenging and exciting work.

Day-to-day, you will:

• Draft reports, minutes, agendas and coordinate/schedule meetings and events as required
• Liaise with third party suppliers to book/purchase goods and services including advertising, catering, venues, printing etc
• Provide support to the Queensland Public Affairs and Communities team
• Support in the implementation of communications campaigns using appropriate internal and external channels, including online, social media, advertising, newsletters and presentations
• Draft engaging content including print, online, social media, presentations
• Assist in the organisation of corporate events (including on-road community events such as Bridge to Brisbane, Tour de Brisbane)
• Assist with photography/videography requirements including organising shoots, coordinating approvals and uploading them to the centralised database
• Contribute to the implementation of community engagement plans, including drafting required materials
• Assist with preparation and distribution of project communications as required, including traffic alerts, letterbox communications
• Respond to customer, community and stakeholder enquiries and complaints (received via email, phone, social media and in person)
• Participate in the Public Affairs communications 24/7 on-call roster to deal with community and stakeholder issues out of hours
• Support incident and emergency management communications as required

Qualifications and experience

• Excellent verbal and written communication skills, with the proven ability to translate complex language into plain English
• Demonstrated experience in coordinating corporate events
• Tertiary qualification in Journalism, Communications and/or Public Relations
• Demonstrated ability to support the delivery of community relations programs and activities, including experience in maintaining community relations systems and processes
• Strong planning and organisational skills with a demonstrated ability to work to tight deadlines and in a high-pressure, dynamic corporate environment
• Ability to take initiative and work in an autonomous environment
• Demonstrated ability to implement communications plans to support project objectives, using a broad range of channels with a strong attention to detail
• Demonstrated ability to write for various mediums including social media, print, resident notifications, newsletters, reports and presentations
• Hold or able to obtain valid QLD driver's licence to drive to sites and meetings with external stakeholders and assist with events

If you meet some of these requirements, but not all, we encourage you to submit your application.

With a career at Transurban, you'll enjoy a range of benefits, including:

• A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year
• 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
• Learning and development opportunities to support your career interests
• Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more
• Share offers and insurance benefits
• Social activities, community give-back programs and paid volunteer days

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns. We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on

Ready to help us keep cities moving? Apply today.

• Associate

• Full-time

• Administrative
• Industries: Transportation, Logistics, Supply Chain and Storage