Repair Coordinator Manager

3 weeks ago

Brisbane, Queensland, Australia GTE Employment Services Full time

Add expected salary to your profile for insights

Our client operating in the Insurance Building Sector, is expanding and are seeking to appoint a Repair Coordinator Manager on a permanent basis. The Repair Coordination Team Manager is responsible for leading the Repair Coordination team (RC) and ensuring the smooth day-to-day operation of business processes. This role oversees workflow coordination, task delegation, and administrative quality standards across departments.

Key Responsibilities:

Lead and manage the Repair Coordination team to support business operations and service delivery

Allocate daily tasks and responsibilities across the admin team, ensuring priorities are met

Assist in workforce planning and recruitment, then coordinate onboarding/training of new RC employees including training, documentation, and induction scheduling

Ensure accurate and timely data entry and reporting across systems

Develop and maintain RC policies, procedures, and team training resources

Support the coordination of team meetings, schedules AL, and company-wide communications

Handle confidential or sensitive information with discretion and professionalism

Lead, coach, and motivate a team of Repair Coordinators to deliver outstanding customer service

Manage escalated calls and resolve complaints promptly and professionally

Support team development through training, feedback, and performance reviews

Collaborate with Managers, supervisors, estimators, to ensure smooth claim progression

Set Goals/Tasks for RC Team to meet on a regular basis (Daily, weekly etc.)

Recurring training with Team (Where required)

Identify process gaps and implement improvements to enhance service quality and efficiency

Key Skills & Experiences

3+ years' experience in the Repair Coordination Space with at least 1 year in a supervisory or management role

Excellent organisational and time management skills

Strong interpersonal and communication abilities

Proficiency in Microsoft Office Suite and business systems (e.g., CRM, job tracking tools, SharePoint)

Ability to lead a team, delegate tasks, and manage competing priorities

Experience with process improvement or standard operating procedures & KPI's

Experience with Prime Eco System

Previous experience in construction, insurance, or service industries is a plus

Strong leadership and mentoring capabilities

Commitment to continuous improvement and team collaboration

To apply:
Please submit your resume by clicking the "Apply" button, or alternatively, send your resume directly to Kristian at [ [emailprotected] ], detailing your relevant experience and why you are the perfect fit for this role.

We look forward to receiving your application

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Repair Coordinator? Do you have customer service experience? How many years' experience do you have as a Management Role? Do you hold a Construction Induction Safety certificate (White Card)? How many years' experience do you have as a site supervisor?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

Researching careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr

  • Repair Coordinator Manager

    2 weeks ago

    Brisbane, Queensland, Australia GTE Employment Services Full time

    Add expected salary to your profile for insightsOur client operating in the Insurance Building Sector, is expanding and are seeking to appoint a Repair Coordinator Manager on a permanent basis. The Repair Coordination Team Manager is responsible for leading the Repair Coordination team (RC) and ensuring the smooth day-to-day operation of business processes....

  • Senior Repair Coordination Manager

    1 day ago

    Brisbane, Queensland, Australia beBeeLeadership Full time

    Job Title: Senior Repair Coordination LeaderThe Company is seeking an experienced leader to head its Repair Coordinators team. As a key member of our operations team, you will be responsible for leading and managing the team to support business operations and service delivery.Key Responsibilities:Lead and manage the Repair Coordination team to ensure...

  • Repairs Manager

    13 hours ago

    Brisbane, Queensland, Australia Flsmidth Full time

    The Repairs Manager will manage and coordinate the Repair functions across the ASEA region.Major ResponsibilitiesOwner of the end-to-end Repair offering across ASEA.Responsible for defining, building, and implementing the overall Repair Strategy including Service Exchange.Responsible for meeting KPIs in relation to customer quote delivery, financial...

  • Repairs Manager

    4 weeks ago

    Brisbane, Queensland, Australia FLSmidth Full time

    The Repairs Manager will manage and coordinate the Repair functions across the ASEA region.Major ResponsibilitiesOwner of the end-to-end Repair offering across ASEA.Responsible for defining, building, and implementing the overall Repair Strategy including Service Exchange.Responsible for meeting KPIs in relation to customer quote delivery, financial...

  • Repairable Coordinator

    1 day ago

    Brisbane, Queensland, Australia FLSmidth Full time

    Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge. It's a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to move towards zero...

  • Repairable Coordinator

    2 days ago

    Brisbane, Queensland, Australia FLSmidth Full time

    Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge. It's a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to move towards zero...

  • Repair Leadership Specialist

    6 hours ago

    Brisbane, Queensland, Australia beBeeRepair Full time $100,000 - $120,000

    Senior Repair Coordination Team Leader Role">Job Overview">We are seeking a highly skilled and experienced Senior Repair Coordination Team Leader to lead our repair coordination team.">">Lead and manage the repair coordination team to support business operations and service delivery.">Manage escalated calls and resolve complaints promptly and...

  • Industrial Repair Operations Executive

    2 weeks ago

    Brisbane, Queensland, Australia beBeeRepair Full time $150,000 - $200,000

    Job DescriptionThe Repairs Manager oversees and coordinates repair operations across a specified region, ensuring seamless execution of repair functions.Key ResponsibilitiesManage end-to-end repair offerings to drive operational efficiency.Develop and implement comprehensive repair strategies in conjunction with service exchange initiatives.Meet key...

  • Repair Operations Director

    9 hours ago

    Brisbane, Queensland, Australia beBeeOperation Full time $100,000 - $120,000

    Repair Operations Director Job DescriptionThis is a key role in our organization where you will be responsible for managing and coordinating the repair functions across the region.Main Responsibilities:Manage and lead a team of repair professionals to ensure seamless delivery of repair services.Develop and implement strategies to improve customer...

  • Job Repair Specialist

    1 day ago

    Brisbane, Queensland, Australia beBeeRepairable Full time

    We are seeking an experienced professional to fill the role of Repairable Coordinator. This position is located in Pinkenba, QLD and will be a key member of our team.In this role, you will plan, organize, and lead the effective and efficient operations of the Repairable team. Your primary purpose will be to guide R&R Technical Coordinator on priorities to...