Claims Consultant

We are seeking a talented individual to join our Claims Consultant, WorkCare Claims team at JLT Risk Solutions Pty Ltd. This role will be based in Perth. This is a hybrid role that has a requirement of working at least three days a week in the office.

JLT Risk Solutions Pty Ltd are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia. We've developed a unique method to provide risk financing and management solutions for Local Government clients. JLT works with mutual funds in particular, demonstrates this ability to work innovatively with our clients to produce effective solutions designed to protect their assets, people and community. We proudly service over 500 Local Government organisations across Australia.

Our Perth team manage a not-for-profit industry based mutual indemnity scheme (LGISWA) owned by 145 Western Australia local governments and focused on meeting their unique requirements. To learn more please visit

The Claims Consultant will provide essential claims management support to the Senior Claims Consultant and Team Leader, managing a small portfolio of Workers Compensation claims while collaborating with members, clients, and the broader claims team.

We will count on you to:

• Deliver timely work output on the claims management system.
• Work effectively with your team, internal and external stakeholders.
• Deal efficiently with Council enquiries.
• Provide high-quality claims management services.
• Ensure compliance with Workers' Compensation and Injury Management Act 2023 (WA), Workers' Compensation and Injury Management Regulations 2024(WA) and the Principle and Standards as set out by the Regulator.

What you need to have:

• Demonstrated experience in managing end-to-end insurance claims
• An understanding of the fundamentals of the Workers Compensation and Injury Management Act
• Strong communication and personable skills.
• Computer literacy, including intermediate skills in MS Excel, Outlook & Word.
• Self-motivation and essential organisational skills.

What makes you stand out:

• Experience in Workers Compensation Claims
• Ability to plan and work independently and prioritise workloads.
• A demonstrated eagerness to learn and develop.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Please note: All offers of employment are contingent upon clear results of a thorough background check including criminal record check, previous employment history and financial stability. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

About Marsh:

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.