Academic Support Officer

2 weeks ago

Brisbane, Queensland, Australia beBeeAdministrative Full time $82,133 - $91,395
About This Opportunity

We are seeking a motivated and service-oriented administrator to join our team. In this role, you will provide high-quality administrative support across various student and academic processes.

Job Description
  • Provide timely and accurate advice to students on matters pertaining to the UQ student lifecycle, including enrolment, program, and course queries.
  • Support coursework administration, including course profiles, evaluations, placements, and casual academic staff coordination (CAHP).
  • Support the coordination of academic processes such as appeals, misconduct, scholarships, and committee support, including document preparation and minute-taking.
  • Manage academic administration tasks such as Class Sign-On, credit and extension requests, exams, and HDR progress tracking.
  • Provide administrative and coordination support for various events and programs, including inductions, seminars, field trips, and Advisory Board meetings.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A relevant degree or diploma with at least two years of administrative experience in a large organisation, or an equivalent combination of education and experience.
  • Strong customer service skills and the ability to communicate effectively with students and staff, including handling sensitive matters with discretion.
  • The ability to rapidly acquire knowledge to advise prospective and current students on matters pertaining to the UQ student lifecycle.
  • High-level digital literacy, including proficiency in Microsoft Office and the ability to learn and use student administration systems.
  • A proactive, team-oriented approach with the ability to work independently, adapt to change, and contribute to process improvements.
Benefits

As part of our team, you will enjoy a range of benefits, including:

  • Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
  • 17% superannuation contributions
  • 17.5% annual leave loading
  • Access to flexible working arrangements
  • Health and wellness discounts
  • UQ Study for Staff
  • On campus childcare options
  • Affordable parking
About You

We are looking for a motivated and service-oriented administrator who can demonstrate a strong commitment to providing exceptional customer service and administrative support. If you have a passion for working in a fast-paced environment and are eager to develop your skills and expertise, we encourage you to apply.

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