Healthcare Implementation Specialist

Overview

RxPx is a global digital health platform that helps doctors, patients and caregivers more easily manage complex conditions and therapies. Our No Patient Alone mission unites a passionate, smart, dedicated team of developers, designers, data scientists, health professionals and business leaders.

As a PE-backed company, with substantial success, awards and customer roster in place, you will be joining a seasoned team well-respected for its thought leadership and consultative approach to building long-term partnerships within the pharmaceutical, life sciences and healthcare ecosystem.

The Role

We are looking to add an experienced full-time Healthcare Implementation Specialist to join our amazing team and further our efforts in partnering with organizations in the pharmaceutical manufacturing and life sciences segment.

This role is open to candidates in Australia.

Objectives of the Role

• Document data mapping requirements, workflow triggers, and integration specifications for healthcare systems, working closely with our Product, Engineering, and Customer Success teams
• Collaborate with technical teams to ensure seamless data exchange using healthcare standards (HL7, FHIR)
• Validate integration requirements with clients and ensure compliance with healthcare regulations and data security standards
• Work directly with customers to understand their operational needs and challenges
• Conduct solution demonstrations and training sessions for client teams
• Provide consultative guidance on best practices and process improvements
• Support troubleshooting and problem resolution during implementation phases
• Collaborate with Customer Success Managers to ensure smooth client relationships and successful project outcomes

Qualifications

• 3+ years of experience in healthcare IT implementation, pharma, consulting, or related technical role
• Deep understanding of healthcare workflows, regulatory requirements, and industry standards
• Experience with healthcare information systems and implementation projects
• Knowledge of healthcare data exchange standards such as HL7, FHIR preferred

Technical Skills

• Working knowledge of SQL for data analysis and system configuration
• Basic familiarity with HTML and CSS
• Experience with healthcare IT systems and database management
• Understanding of system integrations and API concepts

Project Management & Communication

• Proven project management experience with ability to manage multiple concurrent projects
• Excellent stakeholder management skills with experience working directly with clients
• Strong written and verbal communication skills with ability to explain technical concepts to non-technical audiences
• Experience creating detailed technical documentation and requirements specifications

Education

• Bachelor's degree in Healthcare, Computer Science, Engineering, or related field (or equivalent experience)

Preferred Qualifications

• RESTful API experience and web services integration
• Experience with healthcare interoperability platforms
• Understanding of cloud-based healthcare solutions
• Familiarity with modern software development practice
• Experience with InterSystems technologies (IRIS, HealthShare, Caché)
• Knowledge of regulatory compliance requirements (FDA, HIPAA, GxP)
• Healthcare consulting or implementation services background
• Experience with InterSystems technologies (IRIS, HealthShare, Caché)

Join us We are an experienced and passionate team of healthcare professionals, PhDs, developers, patients and serial entrepreneurs who are all motivated to make an impact. Titles aside, we are a dedicated and fun-loving team that strives to provide an environment where everyone can be their best. Building a positive community is core to our beliefs. Our remote team spans the globe (Canada, US, Europe, Australia), providing a flexible and inclusive work environment that includes a diverse set of backgrounds and cultures. We strive to provide meaning to our collective work, while also rewarding one's own personal curiosity with technology and innovation.

Send your resume and cover letter directly to careers@rxpx.health

We are an equal opportunity employer and value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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