Customer Service Representative

2 weeks ago

Dubbo, New South Wales, Australia Batteries Pty Full time
Overview

R&J Batteries are one of the biggest battery and lubricant distributors across Australia and New Zealand. We're a family-owned company and love what we do

We're on the hunt for a Customer Service Representative who's not just great with people—but also thrives on helping customers find the right solutions and boosting our sales performance.

If you have a natural talent in building relationships with your customers, and thrive on providing exceptional customer service, this role is for you

Our CSRs are pivotal to our business. As a Sales and Customer Service Superstar, you will take ownership of an existing list of customers. We love our customers and want you to love them too

Responsibilities
  • Out on the road, selling and delivering batteries and accessories to trade/wholesale customers
  • Manage an existing set of clients and build genuine relationships with them to encourage repeat business
  • Consignment and stock rotation of products at customer sites
  • Pick and pack your daily deliveries
  • Be a product knowledge superstar – we will teach you everything you need to know
  • Complete sales paperwork. We love attention to detail and so do our customers
  • Live our values
Hours

Hours: Monday to Friday 8:00am to 5.00pm (40-hour week) with Rostered Saturday mornings (paid at penalty rates)

Requirements
  • An MR licence, or willing to obtain one
  • Willing to work away from home 1 night per week/fortnight. All work expenses will be paid by company + you will receive a pre-tax allowance of $100 for each night away.
  • Licensed and confident to drive a manual vehicle preferred
  • Physically fit & must be able to lift repetitively up to 30kg
  • Customer service experience with a passion to help our customers and achieve sales goals
  • Driven to learn new products and processes
  • High attention to detail
  • Great presentation is required, as you are the face of the Company (Uniform, safety boots and PPE provided)
  • Strong communication skills and comfortable speaking to all personalities
  • Good computer skills and willing to learn internal computer systems
  • Like to have fun
Benefits
  • Branch bonus
  • A supportive team culture with ongoing training and career development
  • Amazing discounts on our products
  • Rewards & recognition
  • Regular performance reviews
  • Uniform
  • Have your birthday off plus get an annual Re-Charge Day off
  • Employee Assistance Program and a safe work environment

Apply now and help us power Australia—one battery at a time. Check us out on rjbatt.com.au

If you can live and breathe our Company values (Respect, Mateship, Honest, Do it Once-Do it Right and Have Fun), then you will be part of our ongoing success These values define who we are, what we do and how we do it

Shortlisted candidates will need to undergo a medical and provide a police check and driver's licence report.

Thank you for your interest to join our family. Due to the high volume of applications, only short-listed candidates will be contacted.

Notes

Salary information and additional insights can be reviewed during the application process.


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