Senior Audit Officer

About the Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system.

As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and challenging jobs across most capital cities.

It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services.

Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website

About the Team

The Audit function is responsible for monitoring and assessing approved providers' compliance with the Aged Care Quality Standards by undertaking accreditation and reaccreditation audits of residential aged care services, completion of Quality Reviews of Home Services and flexible aged care services. The audit operations team schedules audits and provides administrative support to the team to enable those audits.

The Audit team gathers consumer feedback on care and services and uses this to inform audits. Audit manages identified risk through a Risk Assessment and Response Plan (RARP), referring issues to the Risk Intake & Analysis (RIA) team as needed. Audit also engages extensively with stakeholders and collaborates internally across the Commission and the Regulatory Operations Division.

About the Role

As a Senior Audit Officer, you will be responsible for the review and analysis of provided documentation / evidence and preparation for audit plans, under the direction of the Assistant Director – Audit.

You will support audit teams with planning, administration and quality assurance activities associated with scheduled audits of Category 6 (residential) and Category 4 and 5 (home care) aged care providers. Senior Audit Officers provide virtual support to multiple audit teams, including evidence review and attending audit team meetings. You will also prepare audit reports for review / approval by the Assistant Director.

The Senior Audit Officer is an office-based role, with limited time spent in the field and has direct line management responsibility of staff (APS 5 Auditor).

Position duties include, but are not limited to :

• Conduct review and analysis of provider request for information documentation and prepare concise summaries for the Assistant Director Audit to review.
• Prepare agendas, targeted questions for interviews with provider management, attend meetings and documents meeting minutes.
• Prepare and update audit plans.
• Work collaboratively with field-based team members to understand and respond to emerging requirements for information and provide guidance to team members conducting care delivery location audits.
• Support Assistant Director Audit and Auditors off-site with audit administration.
• Contribute to an effective and efficient collaborative team approach, including actively participating in audit team meetings and effectively communicating with audit team members.
• Lead and manage APS 5 Auditor staff including developing, coaching, and mentoring staff, and building commitment to shared goals.
• Prepare for and assist with virtual meetings with the provider, governing body, and senior management and input related evidence into the audit tool.
• Support the Lead Auditor with care delivery location opening meeting and closing meetings documenting evidence in the digital audit tool.
• Prepare the preliminary audit report, co-ordinating Auditors contributions to the report.
• Review the provider response to the preliminary report and prepare the final report for review by the Assistant Director Audit.
• Collect and document evidence on Commission's IT applications (Digital Audit Tool or other systems as required).
• Maintain a high standard of confidentiality and privacy.

Position Details

Salary offered will be between $96,709 - $109,061 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.

Roles are offered on an Ongoing / Non-Ongoing basis, with non-ongoing roles offered for an initial period of up to 12 months, with the possibility of one extension up to an additional 12 months.

Applications close on Sunday 24 August 2025 at 11 : 30pm (AEST).

Applications are to be submitted via the Aged Care Quality and Safety Commission Careers page .

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