Customer Service Manager

4 weeks ago

Perth, Western Australia at Full time

Add expected salary to your profile for insights

Combine your hose & fitting / hydraulics knowledge and your management skills to get your dream job

This position is about providing exceptional customer service, providing ongoing support and leadership for your team and ensuring all customers requirements are processed and delivered efficiently and accurately. As our Customer Service Manager you will have a passion for delivering customer satisfaction, a keen eye for detail and strong leadership qualities.

Why join Hydraulink? Check out what our team have to say about us

  • Hydraulink values employees, we are not just a number.
  • Great family culture, supportive colleagues and work environment.
  • Great national brand with a family feel.
  • Good career progression, Hydraulink promotes within.

We value our team members and are proud to offer:

  • Great work culture and team spirit
  • Free parking
  • Full training and a supportive management team to help you succeed
  • Career progression opportunities

About You:

We are looking for an experienced Customer Service Manager with:

  • Leadership experience to effectively lead and develop the customer service team.
  • Hose and fittings knowledge.
  • Experience with Pronto desirable.
  • Strong inter-personal skills with all internal and external stakeholders.

About Us:

At Hydraulink we like to keep things moving, it's in our DNA. After all we are a leading multinational hose and fittings brand with a huge network in Australia, New Zealand and Asia Pacific.

We have driven that service reach on a unique blend of company branches, franchisees and distributors. Hydraulink's combined knowledge base can assist with anything from breakdowns to full installations.

We are building on over 80 years of success and constantly looking at what's next to drive the future for us, and to deliver for our customers. This is where you come in.

ApplicantsMUST HAVEResidency or valid working rights as well as a current driver's license. A pre-employment medical (including drug & alcohol screen) & criminal record check may form part of our recruitment process.

Salary: Please include your expected salary here.

Number of applicants: Please specify the number of applicants if relevant.

Skills match: Please specify your skills match details.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as a Customer Service Manager?

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