Services Manager

1 day ago

Tamworth, New South Wales, Australia Inverell Community Support Full time

Inverell Community Support – Inverell, NSW

  • Community Services Sector (SCHADs Award, Level 7+)
  • Full Time, 35 hours per week

Inverell Community Support is the leader in aged care social support services in the Northern New England region of NSW. With over 30 years of providing home support services, we enable older people to age independently and remain connected to their community.

We are seeking an experienced and values-driven leader to guide our organisation into its next chapter. This role leads a team of Service and Program Coordinators and 17 staff across our key service streams: Transport, Social Support, and Meals on Wheels. Reporting directly to the Board of Directors, the Services Manager will bring strong leadership, compliance knowledge, and community engagement to ensure Inverell Community Support continues to thrive as a trusted not-for-profit service.

Key Responsibilities
  • Provide sound and stable leadership, supporting the dedicated and experienced group of service & program Coordinators and fostering an existing vibrant and healthy workplace and staff team.
  • Ensure compliance with the New Aged Care Act and Support at Home standards.
  • Communicate with funding managers and oversee reporting and acquittals.
  • Deliver high-quality services supported by strategic planning.
  • Implement Board direction into operational plans.
  • Manage organisational budgets and financial accountability.
  • Promote the organisation across the region and strengthen community partnerships.
  • Oversee HR, workforce development, and Work Health & Safety improvements.
About You
  • Demonstrated leadership experience in the community or aged care sector.
  • Strong knowledge of compliance and funding requirements within aged care services or similar.
  • Proven ability in strategic and financial management.
  • Excellent communication and relationship-building skills with stakeholders, staff, and community partners.
  • Commitment to fostering a supportive, professional, and values-based workplace culture.
Why Join Us?
  • Lead a passionate and dedicated team who make a meaningful difference every day.
  • Work with a committed and supportive Board of Directors.
  • Contribute to the future of aged care services in the Inverell region.

If you want to be part of an organisation that has real impact in the lives of older people and you are ready to lead with purpose, we would love to hear from you.

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a service manager?
  • Do you have a current Australian driver's licence?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • How many years of people management experience do you have?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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