Customer Experience Specialist

5 days ago

Sydney, New South Wales, Australia SharkNinja APAC Full time

Join to apply for the Customer Experience Specialist (B2B) role at SharkNinja APAC

1 day ago Be among the first 25 applicants

Join to apply for the Customer Experience Specialist (B2B) role at SharkNinja APAC

Position Overview

The Customer Experience Specialist (B2B) will be responsible for providing Best in Class, high quality customer service by acting as the contact point for our retail customers.

Position Overview

The Customer Experience Specialist (B2B) will be responsible for providing Best in Class, high quality customer service by acting as the contact point for our retail customers.

Here are some of the EXCITING things you will get to do:

  • Provide a high level of service and communication to key internal and external stakeholders
  • Develop and grow positive relationships with our retail customer base
  • Proactive order management, investigations, and escalation
  • Processing of customer orders in timely and efficient manner
  • Overseeing daily delivery and pick ups for customer orders
  • Proven ability to work autonomously while also collaborating positively within a team environment
  • Work closely with our sales reps and warehouse team
  • General administration duties as required

Experience
  • Minimum of 3 years experience in a customer service operation with a similar scope and scale.
  • Additional prior experience in a logistics or sales function is beneficial.
  • Strong Microsoft office and CRM Systems Experience.
  • Zendesk experience desirable.
  • Excel as a proficient communicator both verbally and in written form, ensuring clarity and coherence in all interactions.

Your role in leading our success drivers & representing our unique mindset:
  • Lead us to be "RARELY SATISFIED"
  • Make things better each day; "PROGRESS OVER PERFECTION"
  • Use your knowledge of our consumer, understand that "DETAILS MAKE THE DIFFERENCE,"
  • Deliver something great; "WINNING IS A TEAM SPORT"
  • Be clear and honest, "COMMUNICATING FOR IMPACT."

Explore SharkNinja On Our Social Channels
  • https://www.linkedin.com/company/sharkninja-apac/mycompany/
  • https://www.linkedin.com/company/sharkninja-apac/jobs/
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesAppliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at SharkNinja APAC by 2x

Get notified about new Customer Experience Specialist jobs in Sydney, New South Wales, Australia.

North Sydney, New South Wales, Australia 2 months ago

Sydney, New South Wales, Australia 3 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia 7 hours ago

Millers Point, New South Wales, Australia 1 week ago

Double Bay, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 6 days ago

Client Success Officer (12 Month Parental Leave Cover)

Sydney, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 3 weeks ago

Surry Hills, New South Wales, Australia 3 days ago

Customer Service Representative / Office Administrator (approx. 23 hours per week)

North Sydney, New South Wales, Australia 3 days ago

Millers Point, New South Wales, Australia 1 month ago

Customer Service Consultant (all genders)

Sydney, New South Wales, Australia 12 hours ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 3 days ago

Sydney, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 1 day ago

Customer Service Representative (Superannuation)

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 1 day ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Customer Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $35 - $38

    Customer Experience SpecialistWe are seeking a skilled and enthusiastic Customer Experience Specialist to deliver exceptional service powered by optimism. The ideal candidate will thrive in a collaborative environment, empowered to drive meaningful connections with customers.

  • Customer Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $50,000 - $85,000

    Customer Experience SpecialistWe're looking for a talented Customer Experience Specialist to join our dynamic team.Provide exceptional customer experiences by working with enthusiasm, energy, and paceBe knowledgeable about our products and engage with customers to provide excellent serviceWork collaboratively as part of a diverse team to achieve sales...

  • Customer Experience Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $70,000 - $90,000

    Job Title: Customer Experience SpecialistWe are seeking a Customer Experience Specialist to join our team. In this role, you will be responsible for providing direct customer support and enhancing customer experiences.The ideal candidate will have relevant qualifications in Disability Support or equivalent experience, technical literacy in Microsoft Office,...

  • Customer Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeTradeMarketing Full time $120,000 - $160,000

    Customer Experience SpecialistWe are seeking a seasoned Customer Experience Specialist to partner with a leading health and wellness company.This role involves collaborating with premium brands in an innovative, team-based culture that emphasizes exceptional customer interactions.The ideal candidate will possess a strong background in trade marketing,...

  • Customer Experience Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $50,000 - $70,000

    Customer Experience SpecialistWe are seeking highly motivated individuals to join our team as Customer Experience Specialists. In this role, you will be responsible for selecting and packing high-quality products for customers' weekly shops.The ideal candidate will have excellent attention to detail, a commitment to delivering great customer experiences, and...

  • Customer Experience Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $120,000 - $135,000

    Job Title: Customer Experience SpecialistJob Description:We are seeking a Customer Experience Specialist to support our customers by delivering exceptional service and ensuring their needs are met. The successful candidate will be responsible for providing tailored solutions, identifying suitable products and services, and demonstrating our digital banking...

  • Customer Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $100,000

    Customer Experience SpecialistWe are seeking a highly skilled and organized professional to join our Customer Excellence team as a Customer Experience Specialist. In this role, you will be responsible for handling customer complaints in a timely manner, determining complaint driver trends, and conducting root cause analysis when required.The ideal candidate...

  • Customer Experience Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeMystery Full time $20 - $65

    Customer Experience SpecialistWe are seeking a skilled and detail-oriented Customer Experience Specialist to help businesses measure their customer service and identify areas for improvement.As a Customer Experience Specialist, you will play a vital role in helping organizations evaluate the quality of their customer interactions and develop strategies to...

  • Customer Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $48,000 - $96,000

    Customer Experience SpecialistWe're seeking a skilled Customer Experience Specialist to join our team. In this role, you'll be responsible for delivering exceptional customer service and driving connections that matter in every moment.About the RoleThis is an exciting opportunity to work with a talented team of professionals who share your passion for...

  • Customer Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $45,000 - $75,000

    Delightful Customer Experience SpecialistColes Supermarkets operates in a dynamic and fast-paced environment with over 800 stores across Australia. As a customer experience specialist, you'll be part of a diverse group of individuals who share a passion for delivering exceptional customer experiences.About the Role:We're looking for an enthusiastic and...