Store Manager Brisbane

4 weeks ago

Brisbane, Queensland, Australia at Full time

Add expected salary to your profile for insights

Join Our Team as a Store Manager at Spitwater in Brisbane

Are you a dynamic leader with a passion for retail operations and customer service? Do you thrive in managing teams, streamlining store processes, and delivering exceptional customer experiences? If so, Spitwater wants YOU to join our team as aStore Managerat our Brisbane Sales and Service Centre

About Us

Spitwater is a proudly Australian, family-owned business established in the early 1980s. We manufacture and distributeTough + Readyindustrial cleaning equipment and service solutions across Australia and internationally. Our brands includeJETFIRE(space heaters) andVACSTORM(floor cleaners).

We're entering an exciting growth phase and are looking for energetic leaders to help shape our future. We valueexcellence, integrity, teamwork, and customer satisfaction.

The Role

Reporting directly to theNational Operations Manager, the Store Manager will oversee day-to-day operations at our Brisbane Sales and Service Centre. This leadership role is responsible for:

Driving operational excellence

Fostering a high-performing team culture

Delivering exceptional customer service aligned with Spitwater's brand values

You'll be a culture champion, setting a professional example and creating a positive, productive work environment.

Key ResponsibilitiesOperational Management

Oversee daily store operations across showroom, warehouse, and office

Manage local assets and ensure compliance with safety and company policies

Promote Spitwater's servicing capabilities and product range

Resolve escalated customer issues with a solutions-first mindset

Lead, mentor, and develop a high-performing team

Manage rosters and workforce planning

Approve timesheets and support HR compliance

Manage local budgets and reporting

Monitor financial performance and identify cost-saving opportunities

Store Standards

Maintain visual merchandising and housekeeping standards

Oversee stock control and transfers

Coordinate building maintenance and repairs

What We're Looking ForRequired Qualifications

Experience in retail or service operations

Strong leadership and team management skills

Excellent communication and customer service skills

Proficiency in MS Office and relevant IT systems

Preferred Qualifications

Experience with technical equipment or service operations

Tertiary education in business or management (advantageous)

Why Join Spitwater?Competitive Remuneration

Salary commensurate with experience

Performance-based bonuses

Professional Growth

Hands-on training and support

Impactful Work

Make a real difference in store performance and customer satisfaction

Balanced Lifestyle

Supportive team culture

Convenient Brisbane location with free parking

How to Apply

Ready to take the next step in your career? Submit your resume and cover letter through the Seek Application process

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a store manager? What's the largest size team you have managed? Do you have a current Australian driver's licence? How many years of retail management experience do you have?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

What can I earn as a Retail Store Manager

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