Retail Store Manager
1 day ago
This is a full-time role for an experienced Retail Store Manager to lead the Birkenstock Brisbane Boutique. At Birkenstock, we're more than just iconic footwear — we're a global brand built on quality, heritage, and innovation. We're looking for a passionate and driven Store Manager to lead our team, deliver exceptional customer experiences, and bring our brand to life in-store every day.
What you'll be doing
- Driving sales and profitability through product knowledge, positive staff culture, and attentive customer engagement.
- Providing strong leadership and coaching to develop a high-performing retail team.
- Ensuring the store adheres to company policies, procedures, and brand standards.
- Analysing sales data and store performance to identify opportunities for improvement.
- Liaising with head office on operational matters and implementing new initiatives.
- Creating a positive in-store environment that encourages customer loyalty.
- Managing day-to-day store operations, including cash handling, merchandising, and loss prevention.
What we're looking for
- Minimum 2 years of experience in a management role, preferably in the footwear or retail environment.
- Proven track record of driving sales growth and improving store performance.
- Excellent customer service and interpersonal skills, with the ability to lead and motivate a team.
- Strong commercial acumen and problem-solving skills.
- Proficient in using retail management software and data analysis tools.
- Tuesday to Saturday Roster.
- Generate a supportive and collaborative team culture.
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