Store Manager Brisbane

2 weeks ago

Brisbane, Queensland, Australia Spitwater QldVic Full time $80,000 - $120,000 per year

Join Our Team as a Store Manager at Spitwater in Brisbane

Are you a dynamic leader with a passion for retail operations and customer service? Do you thrive in managing teams, streamlining store processes, and delivering exceptional customer experiences? If so, Spitwater wants YOU to join our team as a Store Manager at our Brisbane Sales and Service Centre

About Us

Spitwater is a proudly Australian, family-owned business established in the early 1980s. We manufacture and distribute Tough + Ready industrial cleaning equipment and service solutions across Australia and internationally. Our brands include JETFIRE (space heaters) and VACSTORM (floor cleaners).

We're entering an exciting growth phase and are looking for energetic leaders to help shape our future. We value excellence, integrity, teamwork, and customer satisfaction.

The Role

Reporting directly to the National Operations Manager, the Store Manager will oversee day-to-day operations at our Brisbane Sales and Service Centre. This leadership role is responsible for:

  • Driving operational excellence
  • Fostering a high-performing team culture
  • Delivering exceptional customer service aligned with Spitwater's brand values

You'll be a culture champion, setting a professional example and creating a positive, productive work environment.

Key Responsibilities
Operational Management
  • Oversee daily store operations across showroom, warehouse, and office
  • Manage local assets and ensure compliance with safety and company policies
Sales & Customer Service
  • Promote Spitwater's servicing capabilities and product range
  • Resolve escalated customer issues with a solutions-first mindset
Team Leadership
  • Lead, mentor, and develop a high-performing team
  • Manage rosters and workforce planning
  • Approve timesheets and support HR compliance
Financial Oversight
  • Manage local budgets and reporting
  • Monitor financial performance and identify cost-saving opportunities
Store Standards
  • Maintain visual merchandising and housekeeping standards
  • Oversee stock control and transfers
  • Coordinate building maintenance and repairs
What We're Looking For
Required Qualifications
  • Experience in retail or service operations
  • Strong leadership and team management skills
  • Budget management experience
  • Excellent communication and customer service skills
  • Proficiency in MS Office and relevant IT systems
  • Current unrestricted driver's licence
Preferred Qualifications
  • Forklift licence
  • Experience with technical equipment or service operations
  • Tertiary education in business or management (advantageous)
Why Join Spitwater?
Competitive Remuneration
  • Salary commensurate with experience
  • Performance-based bonuses
Professional Growth
  • Career advancement opportunities
  • Hands-on training and support
Impactful Work
  • Make a real difference in store performance and customer satisfaction
Balanced Lifestyle
  • Supportive team culture
  • Convenient Brisbane location with free parking
How to Apply

Ready to take the next step in your career? Submit your resume and cover letter through the Seek Application process

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