Administration Assistant

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Entry-level Administration Assistant role in Adelaide supporting a busy team at Crawford, a global claims management company, with strong team culture and learning opportunities.

Your role

Responsibilities

  • Acting as the main point of contact for all administrative requirements
  • Efficient and accurate data entry
  • Updating the Claims Management System as required
  • Navigating and sourcing information from multiple internal systems and reference materials
  • Providing clear and concise written and verbal communication
  • Answering incoming calls promptly and responding to client and insured queries via telephone and email
  • Liaising and building rapport with internal and external key stakeholders
  • Archiving files and retrieving files from archive on request
  • Supporting the Crawford TPA team through general administration and payments
  • Working effectively within a team environment by assisting fellow team members, sharing information, and supporting the team to achieve its targets
About you

Qualifications

  • Confident communication skills, able to convey important information clearly through verbal and written mediums
  • Ability to prioritise urgent tasks
  • A can-do attitude with strong attention to detail and a process-driven approach
  • Knowledge of Word, Excel, and general computer skills
  • Numeracy skills and the ability to handle confidential information
  • Eagerness to learn and develop in the role and beyond
  • No prior administration experience required; attitude and willingness to learn are valued
  • Australian or New Zealand citizenship or permanent residency status required
  • Consent to a national police check
Compensation & benefits
  • Competitive entry-level salary
  • Supportive and sociable team environment
  • Inclusive workplace valuing diversity of thought, experience, and perspective
  • Opportunities to work in a global company with a strong culture
  • Standard benefits such as paid leave, superannuation, and employee assistance programs
Training, development & rotations
  • On-the-job training with strong support from a warm and engaging team
  • Opportunities to learn and develop administrative and customer service skills
  • Exposure to multiple internal systems and claims management processes
Career progression
  • Potential to progress within the company, including opportunities in administration, claims management, or other corporate roles
  • Suitable for school leavers, university graduates, or those seeking to enter the insurance industry
How to Apply

Submit a short cover letter explaining your suitability for the role along with a resume. All successful employees must consent to a national police check. Only applicants with Australian or New Zealand citizenship or permanent residency are eligible.

This job may close before the stated closing date, so you are encouraged to apply as soon as possible.

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