Contact Centre Sales Agent

3 weeks ago

Sydney, New South Wales, Australia Hamilton Island Full time

CONTACT CENTRE RESERVATIONS SALES AGENT - Reservations Team

St Leonards Office | Hybrid (Work from home Fridays)

Hamilton Island is seeking an enthusiastic and sales-driven Contact Centre Sales Agent to join our high-performing Reservations Team in Sydney. If you're passionate about sales, guest experience, and creating unforgettable holidays - this could be your next big move.

Based in our St Leonards office, you'll be the first point of contact for prospective guests - delivering personalised recommendations, converting enquiries into bookings, and playing a key role in shaping exceptional stays on Hamilton Island.

Why you'll love working with us

  • Work-life balance - enjoy a hybrid model with the option to work from home on Fridays
  • A vibrant, collaborative team culture - join a fun and supportive team that celebrates success and loves what they do
  • Convenient office location - just a short walk from St Leonards Station and the Crows Nest Metro
  • Onsite perks - free gym and subsidised fitness classes to keep you feeling your best
  • Exclusive benefits - including discounted travel & health insurance, accommodation, tours, and dining on Hamilton Island

Where you'll make an impact

  • Converting enquiries into confirmed bookings via phone, email, and live chat across both direct and trade channels
  • Using your product knowledge to tailor guest experiences and recommend accommodation, packages, tours, and dining
  • Maximising revenue through strong call conversion rates and meeting individual sales KPIs
  • Building relationships with key trade partners and internal teams to ensure seamless service delivery
  • Keeping up to date with all Hamilton Island promotions, offerings and updates to provide accurate, current information
  • Supporting the wider Contact Centre team with ad hoc administration tasks as needed

What we're looking for
You're a confident communicator with a proven track record in sales and customer service - and you know how to turn an enquiry into an unforgettable experience. With your strong attention to detail and positive energy, you'll thrive in a fast-paced, team-oriented environment that rewards initiative and drive.

To be successful, you will need:

  • Minimum 1 year experience in a sales-based travel industry role (Desirable)
  • Contact/Call Centre experience (Desirable)
  • Tertiary travel qualification (Desirable)
  • Demonstrated ability to meet sales targets and KPIs
  • High level of written and verbal communication skills
  • Strong customer service mindset and a passion for delivering outstanding results
  • Proficiency in Microsoft Office and ability to learn new systems quickly
  • Flexibility, adaptability, and the ability to work under pressure in a fast-changing environment

About Hamilton Island
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences - making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders - make your next career move one to remember. Apply now

#J-18808-Ljbffr

  • Contact Centre Sales Agent

    7 days ago

    Sydney, New South Wales, Australia The Travel Corporation Full time $60,000 - $80,000 per year

    Contact Centre Sales Agent - AAT KingsLocation: Bondi Junction, Sydney (Office-Based)Work Type: Full-Time | Rotating 5-Day Roster (Mon–Sat)Turn your passion for travel into a career that inspires others to exploreAt AAT Kings, we don't just sell holidays, we create life-changing moments. For over a century, we've been taking guests on unforgettable...

  • Urgent Search Contact Centre Sales Agent

    4 weeks ago

    Sydney, New South Wales, Australia RPMGlobal Full time

    Contact Centre Sales Agent - Reservations TeamBased in our St Leonards office, Hamilton Island is seeking an enthusiastic Contact Centre Sales Agent to join our Reservations Team.At Hamilton Island, we value Service, Excellence, Environment, Team, and Safety. Help us deliver our mission: "To create extraordinary island experiences for our employees, guests,...

  • Account Executive – Contact Centre Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Salesforce, Inc.. Full time

    We're looking for a strategic and passionate Account Executive to join our Public Sector team, leading the charge in bringing the next generation of customer service to government agencies across Australia.As an Account Executive for Salesforce Contact Centre, you will focus on reimagining the contact centre experience across local, state, and federal...

  • Contact Centre Sales Trainer

    3 weeks ago

    Sydney, New South Wales, Australia The Travel Corporation Full time

    Join to apply for the Contact Centre Sales Trainer role at The Travel Corporation4 days ago Be among the first 25 applicantsJoin to apply for the Contact Centre Sales Trainer role at The Travel CorporationGet AI-powered advice on this job and more exclusive features.Create training that transforms. Build confidence. Drive bookings.We're looking for a Sales...

  • Contact Centre Sales Trainer

    3 weeks ago

    Sydney, New South Wales, Australia The Travel Corporation Full time

    Join to apply for the Contact Centre Sales Trainer role at The Travel Corporation4 days ago Be among the first 25 applicantsJoin to apply for the Contact Centre Sales Trainer role at The Travel CorporationGet AI-powered advice on this job and more exclusive features.Create training that transforms. Build confidence. Drive bookings.We're looking for a Sales...

  • Account Executive – Contact Centre Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Salesforce, Inc.. Full time

    We're looking for a strategic and passionate Account Executive to join our Public Sector team, leading the charge in bringing the next generation of customer service to government agencies across Australia.As an Account Executive for Salesforce Contact Centre, you will focus on reimagining the contact centre experience across local, state, and federal...

  • Account Executive – Contact Centre Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Salesforce, Inc.. Full time

    We're looking for a strategic and passionate Account Executive to join our Public Sector team, leading the charge in bringing the next generation of customer service to government agencies across Australia.As an Account Executive for Salesforce Contact Centre, you will focus on reimagining the contact centre experience across local, state, and federal...

  • Sales Centre Agent

    1 day ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Job DescriptionHave you previously worked in a Call Centre, (Inbound or Outbound), Reservations or Sales in the Travel & Tourism Industry?Do you have a passion for travel and in delivering a superior customer experience?Are you a vibrant character, whose personality and smile, will shine through to each potential guest?What you will do :Our Sales Centre team...

  • Junior Sales Agent

    1 day ago

    Sydney, New South Wales, Australia Buscojobs Full time

    OverviewStep into a high-energy role where no two days are the sameAs a Junior Sales Agent, you'll be at the centre of the listing and selling process- working alongside a leading agent, gaining hands-on experience in every aspect of sales, and building the skills to fast-track your long-term career in Real Estate.BenefitsJoin a powerhouse, big-brand agency...

  • Contact Centre Officer

    3 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...