Administration Officer Respiratory

Join to apply for the Administration Officer Respiratory & Sleep role at Children's Health Queensland Hospital and Health Service.

You will provide a high level of administrative services to our patients and their families, fostering a culture of collaboration across our multi-disciplinary team to optimise health outcomes for children and young people at Queensland Children's Hospital.

The Respiratory and Sleep Medicine department at Queensland Children's Hospital provides specialised services for children and young people with breathing and sleeping disorders. We treat conditions such as asthma, cystic fibrosis and sleep apnoea. We offer diagnostic testing such as sleep studies and lung studies. We aim to optimise health outcomes for children and young people at QCH as well as our outreach clinic locations.

• Provide excellent customer service in a friendly and helpful manner and maintain the ability to communicate clearly and confidently with parents, patients, members of the public and department staff in all forms of communication.
• Answer enquiries and provide accurate advice and support to parents, patients and colleagues on all matters relating to respiratory and sleep appointments/studies.
• Proficiently complete functions associated with the wait listing of patients, appointment management including cancellations, re-scheduling, removals etc. in a timely manner, referral management and data collection.
• Ability to learn and use clinical computer systems such as ieMR, HBCIS, PowerChart, ESM, Smart Referrals etc.
• Experience in managing a high level of phone calls, emails and internal correspondence.
• Complete all documentation relevant to admissions and discharges in accordance with Queensland Health and CHQ HHS Administration Processes.
• Work autonomously or with limited supervision, utilise discretion in the absence of decision makers by establishing work priorities, achieving work targets, and exercising judgement to solve immediate problems where precedents have not been defined.
• Collaborate within a multidisciplinary team and showcase initiative to complete tasks as required within the Respiratory and Sleep service.

Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales. Our interprofessional workforce of more than 5,000 people delivers responsive, integrated and person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and workforce diversity and inclusion. CHQ is an equal opportunity employer.

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

• Opportunities for professional growth and development
• Competitive renumeration
• Annual pay increases
• 12.75% employer superannuation contribution
• 17.5% annual leave loading
• Salary packaging
• Employee wellness and assistance program
• Work/life balance, variety, and flexibility

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industries: Hospitals and Health Care

Further information about why CHQ HHS is a great place to work can be found on our site.