National Quality Manager

Overview

Join to apply for the National Quality Manager role at Ramsay Health Care.

This role can be based in any state across Australia with work from home flexibility and site visits as needed.

About The Role

The National Quality Manager at Ramsay Health Care Australia plays a senior leadership role within the National Clinical Governance Unit, overseeing patient safety, quality and system improvements. They ensure national systems support the RHC Patient Safety and Clinical Quality Framework and meet ACSQHC NSQHS Standards. The role involves applying evidence-based quality improvement methodologies to guide decisions, enhance services, and drive system-wide improvements.

Your Skills And Experience

• Holds tertiary qualifications in a relevant health discipline, with a minimum of five years' experience including quality/patient safety/health service management. Maintain current relevant registration with AHPRA.
• Demonstrated understanding of the National Safety and Quality Health Service (NSQHS) Standards and associated Clinical Care Standards and Advisories. Demonstrated ability to support the organisation to embed same into business-as-usual processes promoting an "Always Ready" accreditation culture.
• Demonstrated knowledge and application of evidence-based practice and research to support the provision of safe high quality, reliable healthcare.
• Demonstrated comprehensive experience in applying quality improvement methodologies to drive innovation and service improvements, using advanced project and change management skills.
• Well-developed critical thinking, analytical, communication and stakeholder engagement skills.
• Proven ability to work within large, complex organisations, developing productive working relationships with a wide range of individuals and stakeholder groups, positively influencing effective outcomes.
• Demonstrated capability to lead and operate both independently and collaboratively within team based consultative role, upholding clinical excellence and professionalism.
• Excellent time management skills, including the ability to prioritise workload and competing priorities, and deliver projects within agreed timeframes.
• Commitment to the achievement of excellent outcomes, with a strong sense of accountability, attention to detail and customer service.

Desirable Criteria

• Post graduate qualifications in health service management, quality or system improvement
• Advanced computer literacy in Microsoft Office and associated programs.

Benefits

Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.

Ramsay Rewards: Access great deals at over 100+ major retailers

Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.

Ramsay Way Culture: Join a team dedicated to ople Caring for People,
fostering a positive, supportive and inclusive environment.

About Us

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

Requirements

• A National Police Check conducted within the previous 12 months may be asked of you

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Vicki Fox via email foxv@ramsayhealth.com.au

Applications Close: 02/10/2025

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Quality Assurance
• Industries
• Hospitals and Health Care

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