Dispatcher

4 days ago

City Of Joondalup, Australia Royal Automobile Club of WA Inc. Full time

At RAC, we are dedicated to building a safer, more sustainable, and connected future for Western Australians. From Insurance, Auto Service Centres, Roadside Patrols, and Travel to Finance, Holiday Parks, and Resorts, we are a diverse, purpose-driven organization. For over 116 years, we have reinvested our profits back into the WA community.

Due to internal promotions, an exciting opportunity has arisen to join theMotoring Dispatch Teamon a part-time casual basis, working flexible shifts between6:00 am and 10:00 pm, Monday to Sunday.

About the Role

Reporting to theDispatch Shift Team Leader, this role is integral to delivering exceptional member service. You will be responsible for the efficient allocation of roadside resources and maintaining member relationships during vehicle breakdown experiences.

What will you be doing?

As a Dispatcher, your responsibilities will include:

Allocating roadside resources efficiently to meet service standards.

Collaborating with resources, managers, and support teams to ensure effective service delivery.

Communicating effectively and influencing internal and external stakeholders.

Providing proactive, exceptional service during member vehicle breakdowns.

Ensuring workplace safety for yourself, team members, and RAC members.

Working with colleagues to identify and implement process improvements.

What are we looking for in you?

We are seeking candidates with the following skills and attributes:

Relevant Experience: Previous experience in dispatch or logistics environments.

Flexibility: Ability to work a variety of shifts Monday to Sunday between 6:00 am and 10:00 pm.

Communication Skills: Strong relationship-building and communication abilities.

Service Excellence: A strong focus on delivering outstanding service.

Problem-Solving: Demonstrated decision-making and problem-solving skills.

Teamwork: Proven ability to collaborate effectively in a team.

Adaptability: Willingness to embrace and adapt to change in a dynamic workplace.

We encourage you to apply promptly, as this vacancy may close without notice.

For further information or a confidential discussion about the role, please contact Laura Alcarria, Talent Acquisition Partner on (08) 9436 4785.

Supporting Diversity & Inclusion

RAC is an equal-opportunity employer committed to fostering diversity and inclusion. We encourage applicants with diverse backgrounds and experiences to apply. If you require any support or accommodations during the application process, please inform us when you apply or reach out for assistance.

RAC is a purpose-led member organisation.

Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members. At RAC we don't have shareholders. That means we reinvest our profits for the better of our members and our State.

Our Purpose is to be the driving force for a better WA.

Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians.

Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA.

RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences. We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all age s , LGBTQI+ identities , all languages and diverse culture s and background s .

#J-18808-Ljbffr

  • Dispatcher

    7 days ago

    City Of Joondalup, Australia RAC WA Full time

    RAC WA Joondalup, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Dispatcher role at RAC WARAC WA Joondalup, Western Australia, Australia2 weeks ago Be among the first 25 applicantsJoin to apply for the Dispatcher role at RAC WAAt RAC, we are dedicated to building a safer, more sustainable and connected future for...

  • Dispatcher

    1 week ago

    City of Joondalup, Australia RAC WA Full time $70,000 - $120,000 per year

    At RAC, we are dedicated to building a safer, more sustainable and connected future for Western Australians. From Insurance, Auto Service Centres, Roadside Patrols and Travel to Finance, Holiday Parks and Resorts, we are a diverse, purpose-driven organisation. For over 116 years, we have reinvested our profits back into the WA community. Due to internal...

  • Dispatcher

    1 week ago

    Joondalup, Australia Royal Automobile Club of WA Full time

    At RAC, we are dedicated to building a safer, more sustainable and connected future for Western Australians. From Insurance, Auto Service Centres, Roadside Patrols and Travel to Finance, Holiday Parks and Resorts, we are a diverse, purpose-driven organisation. For over 116 years, we have reinvested our profits back into the WA community. - Due to internal...

  • Dispatcher

    1 week ago

    Joondalup, Australia Royal Automobile Club of WA Full time

    An exciting opportunity has arisen to join the Motoring Dispatch Team on a permanent basis, working shifts between 6am - 11pm Monday to Sunday. - Reporting to the Dispatch Shift Team Leader, this role is pivotal in delivering member service through efficient utilisation of roadside resources and managing the member relationship throughout their vehicle...

  • Dispatcher Specialist

    2 weeks ago

    City Of Joondalup, Australia beBeeDispatch Full time $60,000 - $72,000

    Key Role in Member Service DeliveryWe are seeking a skilled individual to play a critical role in delivering exceptional member service as a Dispatcher. This is an exciting opportunity to make a positive impact on people's lives by efficiently allocating roadside resources and maintaining member relationships during vehicle breakdown experiences.

  • Dispatcher

    1 week ago

    Joondalup, Australia Royal Automobile Club of WA Full time $60,000 - $80,000 per year

    At RAC, we are dedicated to building a safer, more sustainable and connected future for Western Australians. From Insurance, Auto Service Centres, Roadside Patrols and Travel to Finance, Holiday Parks and Resorts, we are a diverse, purpose-driven organisation. For over 116 years, we have reinvested our profits back into the WA community.Due to internal...

  • Dispatcher

    1 week ago

    Joondalup, Australia RAC WA Full time $60,000 - $80,000 per year

    At RAC, we are dedicated to building a safer, more sustainable and connected future for Western Australians. From Insurance, Auto Service Centres, Roadside Patrols and Travel to Finance, Holiday Parks and Resorts, we are a diverse, purpose-driven organisation. For over 116 years, we have reinvested our profits back into the WA community.Due to internal...

  • Dispatch Manager

    6 days ago

    Joondalup, Australia RAC Full time

    Dispatch Manager Due to an internal move, we now have an opportunity for a motivated and dedicated individual to join the RAC and lead the Roadside Services Dispatch Team based in Joondalup as the Dispatch Manager on a 12-month fixed-term basis. Reporting to the Senior Manager Roadside Delivery, this role is of vital importance to lead and direct the...

  • Dispatcher Professional

    2 weeks ago

    City Of Kalamunda, Australia beBeeDispatch Full time $60,000 - $95,000

    Job OverviewWe are seeking a seasoned professional to fill the role of a dispatcher.This position involves receiving and dispatching orders in a timely manner, prioritizing messages and calls according to urgency and importance, maintaining a comprehensive record of communication, entering data in computer software, and addressing problems and requests by...

  • Experienced Dispatcher

    2 weeks ago

    City Of Kalamunda, Australia Autolux Ltd Rapid City Transport Full time

    Position: Weekend DispatcherType: Part time – PermanentLocation: Work from homeAutoLux Ltd. o/a Rapid City Transportation has been specializing in medical transportation logistics services for over 20 years, supporting all of Ontario offering door-to-door concierge style transportation for individuals requiring special care - before, during and after their...