Finance Broker Support Officer

3 weeks ago

Townsville, Queensland, Australia RLA Finance Full time

RLA Finance is a leading provider of innovative financial solutions in Townsville and the surrounding region. With a strong focus on customer service and a commitment to ethical practices, we have built a reputation for delivering exceptional outcomes for our clients.

Why Join Us?
  • Ongoing training and professional development opportunities
  • Supportive and inclusive company culture
  • Opportunity to be part of a well-established and respected financial services provider
About the role

We currently have an opportunity for a full-time Finance Broker Support Officer to join the dynamic team in our Townsville office. In this pivotal in-office based role, you will provide crucial administrative and customer service support to our highly skilled team of finance brokers, ensuring a seamless experience for our valued clients.

Your duties will include, but not be limited to:

  • Assist finance brokers with client enquiries, supporting documentation and loan settlement tasks
  • Maintain accurate and up-to-date client records and files
  • Provide exceptional customer service and respond to client queries in a timely and professional manner
  • Support the broader finance team with administrative tasks and special projects as required
About You

Along with a strong work ethic and previous experience in an administration or clerical role at a minimum, you\'ll have/be:

  • Full Australian working rights or be a permanent resident
  • Previous finance/ bank experience preferred but not essential
  • Strong organisational and time management skills with the ability to prioritise and multitask
  • Excellent written and verbal communication skills with a friendly and professional demeanor
  • Demonstrated attention to detail and commitment to accuracy
  • A current Police Check - or complete one pre-start date
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new financial software systems quickly
  • A team player with a positive and collaborative attitude
How to Apply

If you feel that this role is the next step for you please apply via SEEK today:

Attach a brief cover letter along with your up to date resume outlining your recent experience.

When submitting your application please make sure that you meet all of the above criteria. Full Australian working rights are essential; applications from those who require sponsorship will not be considered eligible.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Finance and Sales
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