Communications & Stakeholder Engagement Advisor

Communications & Stakeholder Engagement Advisor – John Holland

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About John Holland – At John Holland, our purpose is simple – we transform lives with everything we do. We've always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day. That's our difference. Deep experience and capability with a genuine care about creating better lives for people along the way. Be part of the team that's up for the challenge of transforming lives for good.

About North Western Program Alliance – North Western Program Alliance (NWPA) consists of four Alliance partners – John Holland, KBR, MTM, V/Line and the client (LXRP), working together as one team to achieve shared goals. Since 2017, NWPA has had a proven track record with the successful delivery of eight level crossing removal projects and several premium stations, with three projects currently in delivery and two in development phase. We're proud to make a real difference to the lives of people on our program of works and in the communities in which we operate. Our values are Care, Excellence, Creativity and Empowerment.

We are looking for Community, Stakeholder and Government Relations Advisor to join us.

About the Role – Assist to develop and implement a stakeholder and community engagement program supporting the Project engagement objectives and Stakeholder & Communications Engagement Management Plan and related sub-plans, which project a strong and positive image of the project and the North Western Program Alliance to the community and stakeholders. Work with the project communications team to identify and manage stakeholder and community issues and provide advice to the project team on communications, community and stakeholder relations activities to enable successful project delivery.

• Assist in the development of project sub-plans and procedures.
• Assist project team to identify stakeholder, community and trader issues and help develop strategies to minimise impacts.
• Ensure Project Owner expectations are fully understood and develop good working relationships with counterparts.
• Plan and manage contact with external stakeholders, the community and local traders to enhance the reputation of the Alliance, the Project Owner, John Holland and partner organisations.
• Develop good working relationships with the project construction team to minimise impact and disruption to stakeholders and the community.
• Ensure Project Owner framework for communication and notification requirements are met. Provide advice and assistance to construction teams on requirements as appropriate.
• Participate in site visits as required and ensure visitors have PPE and relevant site inductions.
• Write a range of high-quality communication materials, including notifications, newsletters, advertising, social media posts and formal correspondence; coordinate residential door knocks as appropriate.
• Manage responses to all project-related communications via phone, email, website and social media in line with the agreed Project Owner framework.
• Assist with preparing presentations to stakeholder and community meetings, including Stakeholder Liaison Group and/or Community/Trader/Schools Reference Groups.
• Develop project-specific forums for stakeholders and the community (e.g., community forums, pop-up information sessions or online engagement).
• Communicate community and stakeholder awareness and risk minimisation programs across the project through inductions and toolbox talks.
• Contribute to identification of construction-related risks and hazards with regards to stakeholders and the community.
• Develop strategies to achieve best possible results with project KRA and KPI's and ISC rating.
• Maintain registers and ensure community and stakeholder activities are recorded appropriately and in line with the Project Owner framework.
• Provide information to input into project reporting cycles.
• Assist in identification, development, and management of promotional opportunities for the project and its construction (e.g., media, presentations, milestones).
• Participate and assist with activities undertaken by the wider NWPA and John Holland communications team as appropriate.
• Perform all tasks in accordance with Alliance policies, processes, systems, reports and procedures.
• Participate or undertake other tasks as requested by the Project Communication & Stakeholder Engagement Manager.

Tertiary Degree (Bachelor level) or certificate or relevant experience (Disciplines relevant to function area, e.g. public relations, journalism, stakeholder management, marketing).

Demonstrated experience in a strategic communications advisory and services role; multi-discipline experience (corporate communications, stakeholder relations, marketing communications); experience in leading project or specialist function activities; relevant experience in major organisations (sector, government or consultancy).

We're about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee. We reward and support our people with flexible working, generous leave policies, wellbeing and relationship support, and multiple benefits.

We Offer;
Competitive remuneration with salary continuance, and salary sacrifice options.

Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.

Career progression underpinned by our exciting pipeline of work — iconic projects that are shaping cities and communities.

Learning and development opportunities with access to programs, clear career pathways, and training opportunities.

Inclusion, diversity and equity supporting an inclusive culture and employee resource groups.

Flexible working to suit individual needs (flexi-hours, flexi-parenting, flexi-leave, flexi-shifts or flexi-work).

Seniority level not applicable

Employment type: Part-time