Member Engagement And Communications Advisor

3 weeks ago

Melbourne, Victoria, Australia Telecommunications Industry Ombudsman Full time
Member Engagement and Communications Advisor Join to apply for the Member Engagement & Communications Advisor role at Telecommunications Industry Ombudsman .
About the Role As our Member Engagement & Communications Advisor , you'll be the voice that keeps our members informed, inspired, and involved.
From crafting compelling content to orchestrating events that people actually want to attend, you'll be at the heart of our member experience.
You'll also help shape our brand, manage digital content, and support strategic projects that drive impact.
What You Will Be Doing Creating engaging newsletters, portal content, and member communications Planning and delivering events, webinars, and forums that spark connection Supporting onboarding, training, and educational programs Building strong stakeholder relationships and keeping our membership engaged Contributing to reports, publications, and digital content (yes, even the fun stuff) Collaborating with creatives to bring ideas to life Supporting brand awareness and engagement campaigns What You Will Need 5+ years in customer service,

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