EDRMS Training and Business Support Officer

EDRMS Training and Business Support Officer

Join to apply for the EDRMS Training and Business Support Officer role at Department of Transport and Major Infrastructure

EDRMS Training and Business Support Officer

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Join to apply for the EDRMS Training and Business Support Officer role at Department of Transport and Major Infrastructure

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Department of Transport and Major Infrastructure provided pay range

This range is provided by Department of Transport and Major Infrastructure. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$105,167.00/yr - A$114,938.00/yr

The Opportunity

We're seeking a motivated and skilled EDRMS Training and Business Support Officer to join our Information Management Services team.

Are you passionate about empowering others through technology and training? As the EDRMS Training and Business Support Officer, you'll play a key role in helping Department of Transport staff make the most of our Electronic Document and Records Management System (EDRMS). You'll design and deliver tailored training programs, provide hands-on support, and create user-friendly resources that make navigating the system simple and effective.

Beyond training, you'll be a vital part of the team that maintains and enhances the EDRMS, ensuring it meets user needs and supports departmental goals. From troubleshooting and stakeholder engagement to system development and documentation, this role offers a dynamic mix of technical and people-focused work, perfect for someone who thrives on variety and making a real impact.

For further information about the role, we encourage you to review the attached Job Description Form (JDF) and contact Ryan Carey, Team Leader Information Management Strategy and Services on (08) 6551 7195 or Ryan.Carey@transport.wa.gov.au

There is currently 1 permanent position available for immediate filling.

The successful applicant or applicants assessed as suitable through this process may receive further offers of employment (fixed term or permanent) in this or similar roles for a period of twelve (12) months from date of first appointment.

About you

To be successful in this role, you will bring:

• Training expertise – Proven experience delivering engaging training to adult learners, using adult learning principles and techniques.
• Analytical mindset – Strong conceptual and research skills to assess training needs and develop effective learning solutions.
• Tech-savviness – Competence in using personal computers and relevant software, with a keen interest in digital systems and tools.
• Clear communicator – Excellent written and verbal communication skills, with the ability to present ideas clearly and liaise effectively across all levels.
• Collaborative spirit – A proactive team player who can also work independently, managing tasks and priorities with minimal supervision.
• Customer focus – A commitment to quality service and stakeholder engagement, ensuring user needs are met with empathy and efficiency.

Our Offer

• A competitive salary, and 12% employer contributed superannuation and salary sacrifice options.
• Generous leave entitlements including 4 weeks' annual leave, 3 public service holidays yearly and long service leave every 7 years.
• Salary packaging options to lease a new car.
• Discounted gym memberships and health facilities.
• A fabulous employee assistance program with a range of services and support channels
• Bright, modern facility close to transport links with a friendly team environment.
• Work for an innovative Government agency with limitless long-term career prospects.
• Not just a job, but an opportunity to develop your career across other areas of transport.
• In addition to rewarding work, we invite you to be Part of Something Real. Learn more about our commitment to you, here.

In addition to rewarding work, we invite you to be Part of Something Real. Learn more about our commitment to you, here.

How to Apply

Apply online by clicking the 'Apply for Job' button and provide the following documents in Word or PDF format:

• A detailed CV that clearly outlines the skills, experience, and achievements you have gained in relation to the job description; and
• A cover letter of no more than two (2) pages demonstrating how your skills, knowledge and experience align to the role responsibilities and work-related requirements to meet this opportunity.

Please, nominate two (2) referees who can provide feedback on your capacity to meet the Work-Related Requirements. At least one of the referees should be your most recent, immediate supervisor.

Applications for this opportunity close at 12pm on Monday, 25 August 2025. Please ensure your application is submitted on time, as late applications will not be accepted.

DTMI may conduct further search activities or extend the closing date, if required to supplement the field of applicants.

Our commitment to a diverse and inclusive workplace

The Department of Transport and Major Infrastructure (DTMI) is committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form), have any question about the process or how to submit your application, please contact our Recruitment Team at recruitment@transport.wa.gov.au or (08) 6551 6888.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionAdministrative, General Business, and Other
• IndustriesGovernment Relations Services and Government Administration

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