Business Support Officer

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Public Transport Authority provided pay range

This range is provided by Public Transport Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$95,840.00/yr - A$106,773.00/yr

Permanent Full-Time, East Perth Location

• Be the driving force behind efficient business support in a high-profile division.
• Bring your coordination, financial, and administrative skills to a role with real impact.
• Shape better processes, support key projects, engage with internal and external stakeholders, and keep our division running smoothly

About the Role

The Business Support Officer provides critical support to the Customer Strategy and Communications division by delivering a wide range of administrative, financial, and business management services. This role plays a key part in ensuring the smooth and efficient operation of the division, supporting leadership and staff with contract management, risk, reporting, policy coordination, governance, and divisional initiatives.

In this role, you will manage the workload of the CSAC administration team and lead the delivery of high-quality, customer-focused administrative support. You'll prepare and review internal and external reports, draft contracts and procurement documents, assist with budget preparation and monitoring, and provide governance and meeting support. You will also develop and maintain administrative systems, undertake research and analysis, and perform the role of Divisional Risk Coordinator (DRC), facilitating risk workshops and maintaining risk registers. In addition, you will provide finance, invoicing, and business support for CSAC's special events, projects, and public art initiatives.

About You

To excel in this role, you should have:

• A strong background in administration, business coordination, or office management.
• Demonstrated experience with financial management, procurement, and contract processes.
• Highly developed organisational skills, with the ability to manage competing priorities and deadlines.
• Strong written and verbal communication skills, with the ability to prepare clear reports and documentation.
• Experience supporting governance, risk, or compliance activities is desirable.
• A proactive, solutions-focused approach with the ability to streamline processes and improve systems.

About Us

The Public Transport Authority's (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. Our purpose is to provide safe, customer-focused, integrated, and efficient transport services that align with our core values.

At the PTA, we hold five core values dear: Safety, Respect, Recognition, Integrity, and Sustainability. These values guide everything we do, ensuring a workplace where safety is paramount, respect is fundamental, achievements are celebrated, integrity is unwavering, and sustainability is integral to our mission.

As a fast-growing economy, Western Australia's public transport system, under the PTA, is recognised as the best in Australia and one of the most efficient, clean, and safe networks globally. Rail transport plays a vital role in our continued success and growth, exemplified by our numerous projects such as METRONET, designed to meet the public's needs and expectations. Moving millions of people requires the skill and commitment of a talented workforce, and at the PTA, we are dedicated to delivering on our vision and purpose while upholding our values every step of the way.

• Opportunities to grow through personal development and career pathways
• Health and Wellbeing programs including access to a free 24/7 onsite Gym
• Subsidised Corporate Apparel and Spectacles
• Opportunity to join our Social Club offering savings and benefits all year round.

There is a permanent opportunity. Applicants assessed as suitable through this process may be used to fill similar vacancies on a fixed term or permanent basis that may arise within the next 12 months

To be eligible to work at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please refer to the attached Job Description Form (JDF) for full details about the position, including any specific requirements relevant to appointment.

Please contact Jen Oxlade, Manager Stakeholder Engagement and Communications on (08) 9326 2739 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email ramshelpdesk@bigredsky.com

How to Apply

Applicants must apply online, using the 'Apply' button, this will take you to the WA Jobs board, www.jobs.wa.gov.au where you will need to follow the instructions listed on the advert. If not directed straight to the position, please key Position Number 37402 in the web search box.

Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.

Closing Date: 5pm (WST) on Monday, 8 September 2025

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionFinance, Accounting/Auditing, and General Business
• IndustriesBusiness Consulting and Services, Financial Services, and Government Administration

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