Manager, Onboarding Experience and Learning
4 days ago
Join to apply for the Manager, Onboarding Experience and Learning role at Suncorp Group.
ResponsibilitiesAs Manager, Onboarding Experience and Learning, you'll design and deliver impactful learning experiences that align with strategic priorities and industry trends. You'll lead the development of scalable frameworks and job-ready programs that support career pathways and foster a culture of continuous learning.
- Lead the design and implementation of onboarding and core learning solutions aligned with strategic priorities
- Develop scalable frameworks that support job-ready capability across career pathways
- Collaborate with stakeholders to ensure seamless transitions from onboarding to ongoing development
- Ensure governance and compliance with training standards and regulatory requirements
- Evaluate learning effectiveness using performance and engagement metrics to drive continuous improvement
- Partner across teams to align learning with broader workforce strategy and transformation initiatives
- Experience in Learning & Development, with a strong understanding of adult learning principles
- Advanced capability in learning experience design and instructional methodologies
- Strong stakeholder engagement and consultative skills, with the ability to influence and collaborate
- Business acumen and understanding of customer service and insurance industry dynamics
- Familiarity with LMS platforms and eLearning tools such as Lectora or Captivate (desired)
- Qualifications in Training & Assessment or Adult Learning (desired)
Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
- Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 4 days paid flexible leave annually
- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus
- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
- Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
- Paid volunteer leave, donation matching, and unlimited emergency response leave
- Performance-based bonuses and Suncorp shares for eligible employees
- Diversity is celebrated through employee resource groups and inclusive policies for all families
Explore our full benefits:
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, please contact for a confidential conversation.
Job Details- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Business Development and Sales
- Industries: Financial Services and Insurance
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Manager, Onboarding Experience and Learning
7 days ago
Newcastle, New South Wales, Australia Suncorp Full timeTake the next step. Be part of something bigger at Suncorp.Manager, Onboarding Experience and LearningSydney - Inner Suburbs & CBD, Newcastle, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, VariousLead innovative onboarding and learning strategies across Customer ServiceShape future-ready workforce capability with scalable learning...
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Manager, Onboarding Experience and Learning
4 days ago
Newcastle, New South Wales, Australia Suncorp Group Full timeOverview Join to apply for the Manager, Onboarding Experience and Learning role at Suncorp Group. Responsibilities As Manager, Onboarding Experience and Learning, you'll design and deliver impactful learning experiences that align with strategic priorities and industry trends. You'll lead the development of scalable frameworks and job-ready programs...
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Newcastle, New South Wales, Australia beBeeLearning Full time $120,000 - $180,000Job OverviewThis is a key leadership role that will drive the development of innovative onboarding and learning strategies across our Customer Service function.About the RoleThe successful candidate will design and deliver impactful learning experiences that align with strategic priorities and industry trends.Key Responsibilities:Lead the design and...
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Onboarding Experience Manager
10 hours ago
Sydney, Newcastle-Maitland, City Of Brisbane, Melbourne, Australia beBeeExperience Full time $150,000 - $180,000Unlock your potential in a dynamic and innovative role as Onboarding Experience Manager.Onboarding Experience ManagerThis exciting opportunity involves leading the design and implementation of onboarding and core learning solutions that align with strategic priorities.Design and deliver impactful learning experiences that drive business outcomesDevelop...
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Sydney, Newcastle-Maitland, City Of Brisbane, Melbourne, Australia beBeeLearning Full time $130,000 - $170,000Key Roles and ResponsibilitiesThis leadership role is critical in driving the development of impactful learning experiences that align with strategic priorities and industry trends.As a key member of our team, you will design and deliver onboarding and core learning solutions that support career pathways and foster a culture of continuous learning.The ideal...
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Sydney, Newcastle-Maitland, City Of Brisbane, Melbourne, Australia beBeeLearning Full time $120,000 - $145,000Develop your skills in learning and development, and take the next step at Suncorp.Onboarding Experience and Learning ManagerThis role is available across Customer Service.Lead innovative onboarding and learning strategies to enhance workforce capability.Shape future-ready workforce with scalable learning frameworks.As Onboarding Experience and Learning...
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Experienced Learning Experience Designer
4 days ago
Newcastle-Maitland, Australia beBeeLearningManager Full time $96,000 - $124,000Job DescriptionAs a Manager, Onboarding Experience and Learning, you'll design and deliver impactful learning experiences that align with strategic priorities and industry trends.Lead the design and implementation of onboarding and core learning solutions aligned with strategic prioritiesDevelop scalable frameworks that support job-ready capability across...
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Learning Experience Designer
4 days ago
Newcastle, New South Wales, Australia beBeeLeadership Full time $110,000 - $140,000Key Leadership RoleThis pivotal leadership position is responsible for crafting and implementing impactful learning experiences.ResponsibilitiesDevelop onboarding and core learning solutions aligned with strategic objectives.Design scalable frameworks that enhance job readiness across career pathways.Collaborate with stakeholders to ensure seamless...
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Sydney, Newcastle-Maitland, City Of Brisbane, Melbourne, Australia beBeeLearning Full time $120,000 - $150,000Job OverviewThis role presents a compelling opportunity to spearhead the design and delivery of impactful onboarding and learning strategies across Customer Service.Main ResponsibilitiesDevelop and implement innovative onboarding and core learning solutions aligned with strategic business prioritiesCreate scalable frameworks that support job readiness across...
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Experience Development Lead
3 days ago
Newcastle-Maitland, Australia beBeeLearning Full time $110,000 - $140,000Job OverviewAs a key member of our organization, you will be responsible for crafting and delivering impactful learning experiences that align with strategic priorities and industry trends. You will lead the development of scalable frameworks and job-ready programs that support career pathways and foster a culture of continuous learning.Key...
