Junior Client Service Manager, Unlisted

Direct message the job poster from BoardRoom Group

People and Culture Manager at BoardRoom Australia

Are you starting your career in financial services and passionate about delivering exceptional client experiences? Join BoardRoom Australia, a leading provider of fund and corporate services in the Asia-Pacific region, and grow your career in a supportive and dynamic environment.

About BoardRoom

BoardRoom is one of Australia's most trusted providers of professional services, with over 50 years of experience and a footprint across the Asia-Pacific region. We offer an inclusive and empowering workplace culture where our people thrive and grow. At BoardRoom, we're passionate about delivering exceptional corporate services that power growth for our clients. As a leading provider of registry and fund administration services, we pride ourselves on innovation, integrity, and service excellence. We are currently seeking a motivated Junior Client Service Manager, Unlisted to join our dedicated Unlisted Services team in our Sydney office.

Key Responsibilities

• Support the management of a portfolio of unlisted fund clients under the guidance of senior team members.
• Assist in maintaining accurate client registers using our internal registry system.
• Help coordinate client communications, including reporting and updates.
• Participate in client meetings and assist with follow-up actions and documentation.
• Collaborate with internal teams including Operations, IT, Risk, Compliance, and Payments to ensure smooth service delivery.
• Contribute to process improvements and team initiatives.
• Learn and apply regulatory requirements relevant to registry operations.

About You

• Must have full working rights in Australia.
• Some experience or exposure to client services, fund administration, or financial services (internships or entry-level roles welcome).
• A basic understanding of registry operations or a strong willingness to learn.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to manage multiple tasks.
• Proficient in Microsoft Excel and other Microsoft Office applications.
• A proactive, collaborative mindset and eagerness to grow professionally.

What We Offer

• A supportive and inclusive team environment.
• Structured onboarding and ongoing learning opportunities.
• Exposure to a diverse portfolio of clients and projects.
• Flexible and hybrid-friendly working culture.
• A clear pathway for career development within a growing organisation.
• Beautiful office based in Sydney CBD.

Ready to Join Us?

If you're ready to launch your career in a client-facing role with a respected industry leader, we'd love to hear from you.

Apply now with your resume and a brief cover letter.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionCustomer Service, Analyst, and Administrative
• IndustriesProfessional Services, Outsourcing and Offshoring Consulting, and Financial Services

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