Junior Client Funding Operations Specialist

4 weeks ago

Sydney, New South Wales, Australia TMGM Full time
Overview

Junior Client Funding Operations Specialist role at TMGM. This position provides crucial support to funding operations, ensuring that all transactions are processed accurately and efficiently, with responsibility for managing client funding activities, daily reviews, and contributing to the integrity of financial processes.

Responsibilities
  • Daily Funding Processing: Review and process client deposits, withdrawals, and internal transfers across trading platforms and payment channels.
  • Reconciliation: Perform daily reconciliation of client accounts, platform balances, and bank statements to ensure accuracy.
  • Reporting: Prepare daily and weekly financial reports, including funding summaries and account status updates.
  • Risk Monitoring: Identify and escalate unusual funding activity, trading anomalies, or operational discrepancies.
  • Case Handling: Resolve transaction issues, exceptions, and client funding queries promptly.
  • Compliance Support: Follow regulatory requirements (ASIC, CySEC, FMA, etc.) and support AML/CTF checks for all transactions.
  • Data Analysis: Collect and analyze key statistics to improve efficiency and client service.
Requirements
  • Bachelor's degree in Business Administration, Business Management, or a related field.
  • Excellent written and verbal communication skills.
  • Bilingual in English and Mandarin Chinese is required.
  • High attention to detail to facilitate information accuracy.
  • Ability to handle pressure in a fast-paced environment.
  • Ability to work collaboratively within a team.
  • Patience in conducting repetitive tasks and maintain a high level of accuracy when multi-tasking.
  • A fast learner with the ability to absorb substantial information and apply it. Intermediate/advanced Microsoft Office skills (Advanced Excel skills will be highly regarded).
Benefits
  • Generous milestone anniversary gifts that grow with each year of service.
  • Vibrant workplace culture with team-building activities fostering camaraderie and collaboration.
  • Flexible Spending Account (FSA) for health and wellness needs.
  • Annual training opportunities tailored to your role.
Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Finance

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