Facilities Coordinator

Job no: 943709

Work type: Permanent / Full time

Location: Roselands - Regional Office

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being "right at home".

• Exciting opportunity in our Facilities Team
• Be a part of a fast-paced, collaborative team
• Flexible hybrid role – Roselands office & the comfort of your own home

Myer is looking for a Facilities Coordinator to deliver efficient and cost-effective facilities management services across the NSW region. This role is responsible for maintaining a safe, compliant and functional environment through proactive contract management and coordination of service providers. With a strong focus on operational excellence, safety and budget alignment, the Facilities Coordinator plays a key role in supporting Myer's strategic direction by ensuring high standards in compliance, maintenance and service delivery.

• Contract Delivery and Performance Management – Oversee the delivery of contracts as scoped with documented performance reviews for the services delivered including planned and reactive works monitoring
• Budgeting and Forecasting – Contribute to the development of detailed budgets and support regular forecast review to ensure alignment with regional financial targets. Support the initial review of reactive works invoicing in accordance with Myer rates.
• Service Performance Monitoring - Implement structured and recurring performance review of services delivered and measure against key imperatives.
• Safety and Compliance Governance – Ensure all services delivered by contractors meet safety and compliance requirements as demonstrated through accurate reporting and documentation.
• Reactive Maintenance Coordination – Manage reactive service maintenance requests promptly via the automated services FM Portal, ensuring timely resolution and minimal disruption to operations.
• Stakeholder Communication and Issue Resolution – Proactively follow up on overdue works and maintain clear, consistent communication with relevant stakeholders regarding progress and resolution timelines.
• Operational Reporting – Produce recurring reports supporting the Regional Facilities Manager on the status of Planned and Reactive services delivery against contracted KPI's.
• Customer Service and Continuous Improvement – Champion a culture of customer service excellence and continuous improvement within the Facilities Team, identifying opportunities to enhance service delivery.

• Demonstrates a solid understanding of Facilities Management disciplines and can operate independently with minimal guidance to meet business and customer priorities.
• Effectively plans and manages routines and non-routine tasks, consistently delivering results within required timeframes.
• Maintains a strong focus on outcomes, managing expectations and communicating clearly. Proactively escalates and resolves issues to ensure service continuity.
• Communicates confidently and credibly with internal and external stakeholders at all levels. Applies structured, solution oriented thinking to complex challenges.
• Builds and sustains positive, productive partnerships with key stakeholders. Negotiates and collaborates to achieve mutual beneficial outcomes.
• Customer centric approach, understanding the customer needs and delivering tailored solutions. Consistently views challenges through the lens of the customer experience.

• Generous team member discounts on all Myer products, including team-member exclusive discounts.
• Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work.
• A supportive leadership and team network to set you up for success.
• Career growth and succession opportunities across the business.

Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home

Residency Note: To be eligible to apply for this job, you must be an Australian or NZ citizen or have an appropriate visa to live and work in Australia. Further information can be obtained from the Australian Department of Immigration.

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opportunity Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes / candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 28 Sep 2025

AUS Eastern Standard Time