Head Of Operations

3 weeks ago

Sydney, New South Wales, Australia One Fit Stop Full time
About Hapana Hapana is disrupting the market in leading a software solution in the fitness industry that helps gyms, fitness studios, and franchises unlock growth and efficiency.
We have revolutionised the operations of multisite boutique businesses like F45, Gold's Gym, BFT, Fitstop, STRONG Pilates, KX Pilates, and more.
Our all-in-one platform uses automated lead nurturing, captivating member experiences, multi-layered reporting, and advanced day-to-day operational controls to assist in growing member communities, expanding location footprints, and boosting revenue.
We're committed to fostering growth for our teams and clients through innovation and teamwork.
Our business prides itself on its fast growth and dynamic industry, so we require humans with a vision to work with our small but mighty team.
As a global company, we rely on open communication and people speaking up.
Job Summary As the Head of Operations at Hapana, you will be a key leader responsible for driving operational efficiency, scalability, and process excellence.
You will work closely with senior leadership and cross-functional teams to ensure the business runs smoothly, tactically aligning day-to-day operations with our broader strategic goals.
This is an exciting opportunity to become the leader of a brand new department, building out the function and team, shaping company-wide processes, and facilitating communication across departments and geographies.
You'll have a meaningful impact during a phase of rapid growth and to shape the future of our operations and business.
Key Responsibilities: Design and implement scalable operational strategies that align with Hapana's growth objectives.
Partner with senior leadership to set and measure KPIs for operational excellence.
Translate long-term vision into executable operational plans.
Analyse current processes to identify bottlenecks and opportunities for optimisation.
Lead cross-departmental initiatives to streamline workflows and improve collaboration.
Implement best practices in operational management to enhance productivity and resource allocation.
Build and lead a high-performing Operations team by hiring, mentoring, and developing talent.
Foster a culture of ownership, innovation, and accountability within the team.
Be a leader that builds trust and cultivates strong relationships across all levels of the organisation Oversee operational systems, tools, and platforms, ensuring they support growth and provide actionable insights.
Identify and mitigate operational risks, ensuring all processes are compliant with relevant regulations.
Manage vendor contracts and relationships to ensure cost efficiency and quality service delivery.
Qualifications: 8+ years of startup/scaleup experience in operations leadership roles.
Past experience in a Saa S or technology company preferably with a headcount of 100-250.
Proven success in scaling operations and driving process improvement during high-growth phases.
Strong strategic mindset with the ability to balance big-picture thinking and operational detail.
Data-driven approach to problem-solving and decision-making (an analyst background would be beneficial) Strong skills and experience in process automation software integrations (eg.
Zapier, API) Exceptional leadership, communication, and stakeholder management skills.
Proficiency in operations-related platforms (e.g.
Notion, Hubspot, Panda Docs, Atlassian, Monday, Quickbooks, Fathom, etc).
Background in global operations with a distributed workforce.
Familiarity with compliance frameworks relevant to Saa S businesses.
Why Join Hapana? Be part of an innovative team transforming the fitness and wellness space.
A culture that lives our values building trust, daring to be the best and supporting each other Opportunities to make a lasting impact and grow your career in a dynamic, global organisation.
Competitive salary, benefits, wellness perks including fitness initiatives and work-life balance policies.
If you have the experience, happy to wear multiple hats we want to hear from you.
We thank you in advance for taking the time to apply, please note that only shortlisted candidates will be contacted for an interview.
No recruitment agencies please.
#J-18808-Ljbffr

  • Head of Bakery Operations

    5 days ago

    Sydney, New South Wales, Australia 6 Head Full time

    About the Role:We are seeking a skilled Pastry Department Leader to join our team at 6 Head. This role involves leading a team of experienced professionals in a fast-paced kitchen environment, ensuring compliance with health and safety regulations, and maintaining high standards of quality and presentation.Key Responsibilities:Lead the pastry team in a...

  • Head of Bakery Operations Manager

    5 days ago

    Sydney, New South Wales, Australia 6 Head Full time

    We are seeking an experienced Pastry Cook to join our team at 6 Head, a renowned restaurant offering a unique atmosphere and ambiance.This role requires preparing all dishes to high standards, ensuring compliance with Occupational Health and Safety legislation.The successful candidate will maintain exceptional communication and leadership skills, progressing...

  • Head of National Marketing

    5 days ago

    Sydney, New South Wales, Australia Operations Limited Full time

    Our Team is Looking for a Talented Senior Marketing ExecutiveWe are seeking a highly skilled Senior Marketing Executive to join our team at Operations Limited. As a key member of our marketing department, you will play a crucial role in developing and executing national consumer marketing plans and creative campaigns for news properties and programs.About...

  • Bakery Operations Director

    5 days ago

    Sydney, New South Wales, Australia 6 Head Full time

    6 Head is a leading restaurant in the industry, known for its innovative menu and exceptional service. As a Head Pastry Chef, you will be responsible for creating delicious pastries and desserts that exceed customer expectations.This is a fantastic opportunity to work with a talented team, learn new skills, and progress your career in a dynamic and...

  • Head of Kitchen Operations

    2 days ago

    Sydney, New South Wales, Australia Royal Australasian College of Surgeons (RACS) Full time

    Job SummaryWe are seeking an experienced Head Chef to join our team, responsible for producing high-quality meals and food services. As a key member of our culinary team, you will work closely with our chefs and kitchen staff to deliver exceptional results.Your Key ResponsibilitiesManage kitchen operations, ensuring high-quality food is produced...

  • Head Of Operations

    3 weeks ago

    Sydney, New South Wales, Australia Keegan Adams Recruitment Full time

    About the Company: Keegan Adams recruitment are partnering with a Family Office in Sydney.They are a boutique advisory firm providing tailored financial advice, investment opportunities, and wealth management services to high-net-worth individuals and families.With a dynamic and collaborative team, they are dedicated to delivering exceptional service and...

  • Head of IT Operations

    5 days ago

    Sydney, New South Wales, Australia G&C Mutual Bank Limited Full time

    About Our VisionG&C Mutual Bank Limited is committed to becoming a leader in the Australian banking industry by delivering innovative products and services that meet the evolving needs of our members.The ChallengeWe are seeking a collaborative and customer-focused Head of Technology to join our team and help us achieve our vision. The successful candidate...

  • Head of Operations

    3 weeks ago

    Sydney, New South Wales, Australia Keegan Adams Recruitment Full time

    About the Company:Keegan Adams recruitment are partnering with a Family Office in Sydney. They are a boutique advisory firm providing tailored financial advice, investment opportunities, and wealth management services to high-net-worth individuals and families. With a dynamic and collaborative team, they are dedicated to delivering exceptional service and...

  • Head Of Operations

    2 weeks ago

    Sydney, New South Wales, Australia Marlow Recruitment Full time

    Head of Operations & Fundraising Campaigns - United Israel Appeal (UIA) NSW 4 days ago Be among the first 25 applicants Direct message the job poster from Marlow Recruitment The Opportunity: Based in Sydney, this newly created, senior executive position will work directly with the CEO of UIA and contribute to the success of this renowned communal...

  • Head of Operational Excellence

    3 days ago

    Sydney, New South Wales, Australia Qantas Full time

    Job DescriptionAs Head of Regional Operations Centre for QantasLink, you will provide strategic leadership and ensure regulatory compliance and seamless operational management across the Regional Operations Centre (ROC) functions. You'll play a key role in overseeing efficient operational control for QantasLink and other AOCs.Be responsible for the strategic...

  • Head of Regional Operations

    4 days ago

    Sydney, New South Wales, Australia Qantas Full time

    Key ResponsibilitiesThe Head of Regional Operations is responsible for providing strategic leadership and operational management for our operations control function. Your key responsibilities will include:Leading a team of direct reports to achieve operational excellence and customer satisfactionDeveloping and implementing strategies to improve operational...

  • Head of Kitchen Operations

    3 days ago

    Sydney, New South Wales, Australia Alhgroup Full time

    Key Responsibilities:The Head Chef will be responsible for the following key areas:Leading a team of culinary professionals to deliver outstanding food and beverage experiencesPreparing menus and overseeing the day-to-day operations of the kitchenMotivating and developing the skills of team members

  • Head of Kitchen Operations

    17 hours ago

    Sydney, New South Wales, Australia Alhgroup Full time

    We are looking for a highly skilled Head of Kitchen Operations to join our team at the Balgownie Hotel. As a key member of our management team, you will play a crucial role in driving business growth and achieving operational excellence.Key AccountabilitiesDevelop and implement strategies to improve operational efficiency and reduce costsLead and motivate a...

  • Head of Kitchen Operations

    5 days ago

    Sydney, New South Wales, Australia 7 @ Avondale Full time

    Our VisionAt 7 @ Avondale, we strive to create an exceptional dining experience that inspires and delights our customers. We seek a talented Head Chef to join our team and contribute to our vision.About the RoleThe successful candidate will be responsible for developing and implementing innovative menu plans, overseeing kitchen operations, and fostering a...

  • Head of Financial Operations

    5 days ago

    Sydney, New South Wales, Australia True Alliance Pty Full time

    About the PositionWe are seeking a highly experienced Head of Financial Operations to join our finance team in Australia and New Zealand. The successful candidate will be responsible for leading our financial operations, ensuring that all financial activities are carried out in accordance with internal policies and external reporting...

  • Head of Operations Excellence

    6 days ago

    Sydney, New South Wales, Australia Mable Full time

    Mable OverviewMable is a leading company in AU, dedicated to providing innovative solutions for customers. As the Head of Customer Operations, you will play a critical role in shaping the future of customer service and experience.Your responsibilities will include leading the Customer Operations teams, developing and implementing customer operations...

  • Senior Marketing Manager Position

    5 days ago

    Sydney, New South Wales, Australia Operations Limited Full time

    Job DescriptionWe are looking for a highly skilled Senior Marketing Executive to lead our marketing efforts at Operations Limited. As a key member of our team, you will be responsible for developing and executing national consumer marketing plans and creative campaigns for news properties and programs.About the OpportunityThe ideal candidate will have a...

  • Marketing Executive Leader

    5 days ago

    Sydney, New South Wales, Australia Operations Limited Full time

    Job SummaryWe are seeking an exceptional Senior Marketing Executive to join our team at Operations Limited. As a key member of our marketing department, you will play a crucial role in developing and executing national consumer marketing plans and creative campaigns for news properties and programs.About the RoleThe ideal candidate will have a strong...

  • Head of Accounting Operations

    5 days ago

    Sydney, New South Wales, Australia NHS Full time

    About the JobThe Director of Financial Leadership is responsible for providing strategic direction and leadership to the Finance Team at Portsmouth Hospitals University NHS Trust. As the Head of Accounting Operations, you will oversee the provision of high-quality financial services across both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS...

  • Head of Technical Operations

    5 days ago

    Sydney, New South Wales, Australia Transvirtual Full time

    We're looking for an exceptional Head of Technical Operations to join our team at Transvirtual. In this role, you'll be responsible for overseeing the day-to-day operations of our engineering team, ensuring seamless execution of projects, and driving process improvements.About the Job:You'll be responsible for managing the team's workload, prioritizing...